Annapolis Waterfront Hotel Autograph Collection

Good
Traveller Type: Family with Young Children
  : Location was perfect.
  : Your restaurant really needs to get its act together. For an Autograph Collection property, it's really subpar.

Very Good
Traveller Type:
  : Great location & atmosphere
  : The bathroom could use a fan & update the door.

Pleasant
Traveller Type:
  : Valet parking crew were the best ever - very accommodating, helpful, and polite. Registration staff were equally wonderful. The room was sparkling clean and beds comfortable. Presence of warning alarms in room was reassuring.
  : We were disappointed with the view from our room. This night in Annapolis at your facility was to be a trip down memory lane - the view provided from our rooms window fell short of expectations.

Fair
Traveller Type: Family with Young Children
  : The location was great, the room was clean and spacious. The valet team worked hard and was friendly. The guest services team on the phone was helpful.
  : The front desk staff was rude and not friendly. The didn't provide the customer service I would expect from a hotel of that caliber. I asked to change my room because my first room 110 overlooked the parking lot and I hoped to have a better view from the waterfront hotel for my wife's birthday celebration. The front desk accommodated my request but with an attitude and seemed to frustrated with me for asking. It wasn't the way I wanted to be welcomed to a new city with my family and left a bad taste in my mouth for the remainder of the stay.