Guest House Sandra

Very Poor
Traveller Type: Traveling as Couple
  : Nightmarish experience! First, the owners don't speak any other languages but Croatian and German. We tried Italian as mentioned in the accommodation description and also English and French however they didn't manage to communicate in any of these. The breakfast was scarce and low quality, and there were shreds of broken glass in the breakfast area. The shower sewage was not working as well as the shower curtain was too long and therefore clogging the drain. The bathroom didn't have a ventilation system and was smelly. The parking situation is a mess - while we were at the beach, they took the car key from our room without letting us know and moved the car without our consent! When we confronted the old man, he laughed aggressively in our face and then onwards it was an increasingly aggressive behaviour from them. The soap was missing for two days and got refilled only after our repeated requests. They unplugged our electric toothbrush we once left charging in the room during the day which is ridiculous! When leaving, the old man got threatening and aggressive. First he came to the room to ask us while shouting whether we used the TV or AC for the reason (we suspect) to charge us extra. He only stopped when said we barely used it. While descending on the stairs with my heavy suitcase the old man was irritated and starting yelling for a reason I couldn't understand. When we had to pay, both of them became very aggressive, and the old man locked us in while we had the cash in our hands and didn't open until the lady counted the cash. They were nearly pushing us out and shouting something insulting towards Italians for us to leave. This was by far the worst accommodation in my life bearing in mind that we have travelled all over the world. I wish we had read all negative reviews as all written is true and even worse.