Holiday Inn Express & Suites Austin NW - Four Points an IHG Hotel

Wonderful
Traveller Type: solo traveller
  : Location and cleanliness
  : Just that the pool wasn’t open early in the morning

Good
Traveller Type: family with young children
  : Great breakfast and location
  : Very humid rooms, AC is not good.

Very Good
Traveller Type: young couple
  : Excellent location, excellent parking, excellent breakfast, huge rooms, high ceilings, hot tub and pool facing the nature preserve is very nice and cozy vibe.
  : I thought the mattress was too hard but that may be another person's preference. There were some things that need a little maintenance. That I noticed had not been addressed since my last stay in Nov 2023. An example of this was the cracked tiles in several places in the elevator. Also, just replacing the furniture that has tears and carpet that is worn down. This is a great place and it's the little things that bring it down when it's not maintained properly.

Wonderful
Traveller Type: solo traveller
  : The location was perfect for me, as I was planning to do an open water swim the next morning with a group at a location 16 minutes' drive away. The hotel was a little tricky to find. The building looked very nice, there was a beautiful view from my window, and the pool and trail outside looked good too, though I didn't have time to explore either. Some of the breakfast I liked (the biscuits, sausage, cranberry juice and coffee). Except for a child's crying late at night for a short while (which could happen anywhere), it was pretty quiet and comfortable. If I come back to the area for more open water swims, I will probably stay here again.
  : The coffeemaker in the room didn't work. The eggs that I got for breakfast were over salted. There were many cable channels, but none showing the Houston Astros game that was on that night (the only thing I wanted to watch). Little things...

Wonderful
Traveller Type: group

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: young couple
  : great, lot of variety of food . the place was super clean and the staff was great will defiantly come back.in a great location. close to where we needed to go .
  : The check in took about 1 extra a hour for us, due to room not being available yet

Pleasant
Traveller Type: with friends
  : It was clean and quiet.
  : The breakfast was not good.

Good
Traveller Type: family with young children
  : The staff was friendly and cooperative but facilities were poor the building has no Internet also old fashioned TV'S without Internet options I changed the room to find Internet but nothing the re was no signals at all the only place you find Internet near by reception the 3rd bad option was awful like a bedsheet on spring, I booked a suit due to my family but me and my kids ended up to sleep on just 2 queen beds hardly passed 2 nights, wasn't sleep for what we been there.
  : Facilities, no Internet and suite is just so called and painful please do not book the suite, the regular beds are comfortable and the facility is kinda clean the staff is very good and helpful

Wonderful
Traveller Type: family with young children