Apartamentos Maysan

Very Good
Traveller Type: Traveling as Couple
  : The location was ideal and we knew exactly where we were staying as we have visited Benidorm many times before. The apartment was modern, the shower was excellent and the kitchen facilities were first class.
  : The check out time was far too early especially for an apartment which was not a serviced apartment. Expecting people to check out on a Sunday morning at 10:00 is completely unreasonable. However, we knew this so we enquired about a late check out and we were advised by the receptionist at the Hotel Perla we did not have to book the late check out but if we did oversleep then we would just need to pay the 50 which was clearly displayed on the reception desk. We did sleep in and we were prepared to pay the 50 but when we checked out we were charged 80 - equivalent to another overnight stay, so we may as well have stayed another night and ensured we checked out the next morning before 10:00, unfortunately we could not do this so we ended up having to pay the 80. We were told the 50 charge related only to the actual hotel. Very disappointing to say the least and the receptionist was very rude, unhelpful and not considerate to our situation. No-one even came to the room to clean it at 10:00 so why the demand on an early check out perplexed us. We believe this to be a deliberate ploy to extract additional income. Will NEVER use these apartments again and whilst the check out times are noted on Booking.com they are not clear when it comes to the "punishment" should you choose to check out late.