Magic Natura Resort

Wonderful
Traveller Type: Family with Young Children
  : So much to do for our two children. They loved it here! They were kept well entertained. Will Definetly return here as the kids were entertained from morning until night.Check in was amazing. We turned up at mid day and got to use all facilitys until our room was ready at 5pm.Who needs your room early when you have lots for the kids to do. Kids had the kids club foam water party. Water slides in the pool. Disco & arcades! Happy kids = happy parents.Wish we had taken more photos to show other guests. All of our photos have our children in them & prefer to keep these private.
  : Didnt really bother us as we will Definetly stay again and request this room.The bungalow /chalet we stayed in was located at the end and it was more early morning that we could hear other guests very loudly talking. Again this didnt really bother us. Our children love to lie in after being entertained all night.They loved it here.

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Traveling as Couple
  : Everything
  : Nothing

Very Good
Traveller Type: Family with Young Children

Poor
Traveller Type: Family with Young Children
  : The aqua park
  : Room wasnt ready on arrivalWhen room was ready it actually wasnt was undergoing maintenance to the AC unit (concerning)Didnt let us know room was readyCouldnt get a towel until 4pm for the pool asClosed??!Had to pay 1 for your cup to have a drink by the pool!!Had to pay 10 deposit for each towel by the pool when we eventually got one.We upgraded to AI which was a rip off, wasnt told the other restaurants werent included so had to pay a supplement to use them.Room wasnt cleaned properly on day2, left with dirty coffee cups and glasses.When we rang reception to request them they said they would send over, nobody arrived.Cabin smelt horrendous, damp and mouldy. We had to shower with shoes on.We paid a lot of money for a terrible experience.Aqua park is the only thing going for the place.The list is endless on this place, it really needs a refurb asap.Joined a certain group on social media site and as soon as I agreed with someones comment on the cleanliness of the place, I have been removed and the group has vanished.

Wonderful
Traveller Type: Family with Young Children
  : Extremely child friendly, very good buffet and plenty of activities for little ones. Zoo right next to it it's amazing, we have visited every day

Wonderful
Traveller Type: Family with Young Children
  : The bus that took you from your room, to reception, to the parks, to the restaurant, the views from the room, the jacuzzi
  : That it was too far out from benidorm and other places.

Wonderful
Traveller Type: Traveling as Couple
  : We had family staying for one week and we booked to stay one night at the hotel to see them (we live in Spain). Fabulous service from staff, allowed early arrival so that we could use the facilities such as the zoo and water park. Great evening entertainment. Transfer buses to Benidorm, zoo, water park and around the resort. Complimentary drinks in room ...... altogether a great night's stay.