Holiday Inn Express & Suites Brady an IHG Hotel

Very Good
Traveller Type: family with young children
  : Hotel was easy to access, clean and quiet.
  : The clerk when we checked in was less than friendly. He was laying down when I walked in, I had to get his attention and he wasn't very professional. Never asked for my ID or looked at the name on the credit card. We didn't get the room we had booked. He questioned why we needed an extra set of sheets and a blanket. Everyone else we encountered was friendly and courteous.

Disappointing
Traveller Type: family with young children
  : Price for one night was decent.. we went with Holiday Inn since we had family staying here as well.
  : Our 1st impression was a muddied drive way with a large dumpster on one side (a family member said the pool was being worked on).. no explanation/Excuse our mess but ok. Check in: front desk guy was not friendly.. basically sign here and here, this is your room, breakfast is from 7-10No smile, thank you, nothing. I just took that as he had had a long day.. went up to the room real quick before we took off for the remainder of the evening-room was decent. There was still hair on the counter and floor in the rr that hadn’t been swept up. Check out morning-got up at 730 to shower.. housekeeping had only left TWO towels for a double bed room that accommodates four ppl-which is how many were in our party. I called down to the front desk and talked to a young girl-I believe her name was Kailey.. I asked for 2 additional towels. Her response was- housekeeping gets here around 9 and I’ll have them take some up then. I told her I needed to shower now so pls bring towels up and she said she’d put a sign up and bring them. She never did-my husband ended up going down and getting them-2 dingy looking off white towels. If we ever need to rent in this area-I’ll stay at Best Western.

Pleasant
Traveller Type: family with young children
  : Good location, room was comfortable,
  : Was under construction, breakfast was not good at all, room for my brother was not ready for an hour after check in time, very expensive for what shape it was in.

Disappointing
Traveller Type: young couple
  : The bed could have been wheelchair height! It was too tall for me to get on so I slept on the couch.

Fair
Traveller Type: Traveling as Couple

Disappointing
Traveller Type: group
  : hotel was being renovated. lots of construction. whole 1st floor was trashed. parking lot was 1/2 blocked with construction equipment and supplies.

Wonderful
Traveller Type: solo traveller

Wonderful
Traveller Type: solo traveller

Wonderful
Traveller Type: young couple

Very Good
Traveller Type: Family with Young Children
  : Room was clean for the most part. Linen, bathroom all good. Room was big enough for my family. Beds were very comfortable.
  : The room smelled of old carpet or old something, stains in the carpet. Had to use a LOT of Febreze.