Homewood Suites by Hilton Pittsburgh-Southpointe

Very Good
Traveller Type: Business Traveler
  : Amazing breakfast

Wonderful
Traveller Type: Traveling as Couple

Fair
Traveller Type: Family with Young Children
  : Great location. Good hot breakfast. Only the breakfast hours are to short.
  : My room wasn't what I selected. The two rm suite was supposed to have 2 queens 1 full & sofa bed. There was no full bed. Desk clerk was rude upon check in. I showed her the screen shot. She said that room was a lot more. Upon check out the desk clerk was very nice & said to contact booking.com & have them call Hailey Haberman front office supervisor@ 724-745-4663 (conf #96400832)

Wonderful
Traveller Type: Family with Young Children

Poor
Traveller Type: Traveling as Couple
  : Very dirty pool area. Our room was filthy as well.

Wonderful
Traveller Type: Traveling as Couple
  : Amazing deal for the price. We got a free upgrade to a King Suite through Booking.com and the room exceeded our expectations. The front desk person was welcoming and the breakfast was fresh, hot, and plentiful.
  : No complaints.

Poor
Traveller Type:
  : Breakfast
  : I booked for 3 guests but they had in their (non booking.com internal website) one guest. Small room with no shampoo or conditioner (empty bottles), no extra toilet paper or Kleenex (the box was also empty). Since they thought the room was for one person, no extra pillows or blankets in the room. On my second day of my stay, I showed the front desk manager (Kimberlee Cole) the printed paper if reservation from my Booking.com that showed the room booked for 3 person, but she was not helpful and said that they always assume that what is on booking.com also comes to their internal hotel site. The AC in our room was so loud. She took no action for this issue as well. $325 for two nights with several issues... Very disappointed .

Pleasant
Traveller Type: Business Traveler

Very Good
Traveller Type: Traveling as Couple
  : The hotel location is around corporate office and golf course. It's quiet and excellent for dog walking. (They even have doggie bin and bag around for dog owner++) There is a bar and restaurant right across the street. Amenities and outside area are well kept and welcoming. Room is spacious and also well equipped for those that like to cook themselves with a proper stove top and equipment. Overall building is well kept and updated with design. Accessible by highway and also close enough to some shopping mall or 25 minutes to downtown
  : We have found spots in some carpet, some stains at nooks and cranny of shower corner or ceiling. Some part of the room have dust like on top of the fridge. For some reason our room sofa was quite stained... Hotel need to do a little tour of the rooms to ensure things are up to standard. Despite all that, still highly recommending the location

Very Good
Traveller Type: Family with Young Children