Hampton Inn Castle Rock

Fair
Traveller Type: family with young children
  : Most of the staff were friendly and very helpful. They couldn’t have been better! The rooms were clean and the value was great!
  : From the time we got there, everything kept breaking. There was so much stuff in the closet that we couldn’t hang out clothes without removing it! The toilet kept breaking and the room very tired looking ! The curtain was closed by pushing a button and it took us over 5 minutes to get it closed. There were no directions in the room on how to use the room darkening shade! They couldn’t unlock the gym door so we weren’t able to use the gym. The staff tried everything they could do but to no success! They finally got it open the next day! We were charged a higher price than what we agreed upon with booking.com. They did this to each of the family members.!

Very Good
Traveller Type: young couple
  : New clean, good room size, great location . Breakfast was very good
  : Housekeeping was non existent we spent 4 nights without anyone tending to room. Asked twice no one showed, we are neat so we keep the room picked up. But no towels, had to go to front desk or just take them off a cart in hallway. Had to empty our own trash in elevator lobby garage can every day

Disappointing
Traveller Type: young couple
  : Floors were dirty. Had not been swept or mopped.

Good
Traveller Type: group
  : The breakfast was very good
  : We had problems with our key card at least once each day we there. The bathroom had exposed water damage on the wall between tub and toilet that needed attention.

Good
Traveller Type: young couple
  : Location
  : Charged me a different price that was quoted to me

Very Good
Traveller Type: solo traveller

Wonderful
Traveller Type: solo traveller

Wonderful
Traveller Type: family with young children

Very Good
Traveller Type: family with young children
  : Bring a roll of quarters if you're hoping to do laundry here. The place has washers ($2.50 a load) and dryers ($2.50 a load), but no quarter changing machine on premises.

Very Good
Traveller Type: young couple
  : Good proximity to everything and price