Alcam Books

Very Good
Traveller Type: Traveling as Couple
  : Apartment was very clean. Entry and exit too buildingand apartment worked well once set up.Air conditioning. Reimbursed Deposit 300 promptly
  : Difficult to set up app to lock/ unlock apartment. Video supplied for procedure out of date ( kept referring to non existent keys)Narrow stairs( but lift available)

Poor
Traveller Type: Solo Traveler

Pleasant
Traveller Type:

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Family with Young Children
  : The appartment is situated in a very nice neighborhood, near Antoni Market, close (30 min walking or 2/3 buss stops) to Place D'Espagna (where you can reach straight from the airport with a city buss). The kitchen is well equipped, clean bed linen, access to the apartment is easy with an app installed on your phone (make sure you always have it charged ;).
  : The drain from the bathroom sink and shower were a bit clogged and the water drained quite hard. The shower drain was not covered and not very clean. I didn't know at the time of booking that I had to pay 300 euro deposit to get accommodation in this place. Anyway, the money was refunded in 4 days after checkout.

Very Poor
Traveller Type: Business Traveler
  : The location. It really gives you great hopes and expectations of a nice stay but the rest will be the exact contrary.
  : Hold tight, this will be long.As a frequent traveler, this is my very first negative comment. While I wait for my security deposit, I accept risking it to warn you NOT TO stay here - so this comment might be worth 300 Euros. Keep reading.***INSTANT REGRETThe elevator is on the "mid-floor" so you carry your luggage while noticing the wall paints are ripped and covered with weird dark/dirty shades.The incredibly narrow hallway of the flat welcomes you. You notice the pictures are nothing but perfectly MISLEADING. There is nothing spacious, comfortable, or nice about this place. I instantly told myself that this place is worth MAXIMUM 90 EUROS per night. If you are expected to pay more, DO NOT DO IT. I paid, roughly 375 euros per night for this nightmare - which was supposed to be a lovely family stay for a week in Barcelona.-We quickly noticed the whole walls in bedrooms/in the living room had the same weird dark shades and ripped paints.-We had to use one of the duvets to make the sofa bearably comfortable.-The toilet seat has a crack that will grab your right ass cheek if you don't move carefully.The elevator remained broken for 3 days, so we walked 5 floors all the time. We asked them to let us leave the flat mid-week (as we had booked 8 nights), no responses at all...My parents' flight was a few hours after mine on the check-out date. I asked for 2 hours extra (2 PM instead of 12). No responses at all.When I landed, I learned that my parents were harassed. The cleaners tried to enter 4 times and they warned my parents they will call the police if they don't leave within 10 minutes. In the meantime, apparently, I was called 5 times, and an e-mail threat saying they will keep my security deposit in case of a late checkout. So if you want to hear back from them, just make sure they need something from you!This was a disgraceful and humiliating stay. These people should not be allowed to advertise on Booking.com.

Very Poor
Traveller Type: Family with Young Children
  : Noting good to say, my worst stay in any hotel ever. But Barcelona is a lovely city.
  : I booked two double bedrooms via Bookings.com for my family and me. When we arrived there was only one double bed and one single bed. Let me say we paid over 1600 euros for the two rooms. I called Bookings to confirm this was wrong and asked them to contact the manager. The manager refused to help us and said there was nothing they could do at all... Not going into details but after several hours with bookings.com on the phone, they finally agreed to give me 250 as damages... I wanted my money back or to get a new hotel in the city but they said it could not be done. So 250 back from the 1600 spent. Depending on how high you are on the loyalty program also affects the level of help you get, if you just an average user of Bookings.com your not entitled to the good or resenebl help. I'm uploading the photos of the two rooms so you can see the difference yourselves. Adding an image of how "clean" the room is. I think there are way better hotels with more value for many in this amazing city. Pick something else and enjoy the city!

Very Poor
Traveller Type: Traveling as Couple
  : Nothing
  : They provided me with used blankets!

Very Good
Traveller Type:

Good
Traveller Type:
  : The location was excellent. The space was clean and beds were comfortable.
  : No welcome basket, basics: tea, coffee, sugar and water. No extra sheets, no towels. The terrace is not actually usable. Had to call to find out which apt that information should have been clearly indicated.