Vero Sicily - Villa San Giorgio

Very Poor
Traveller Type: Family with Young Children
  : Location
  : Our Villa was absolutely terrible. We had issues with ants, issues with air conditioning breaking down in multiple rooms, the wifi was constantly breaking down, the property owner was rude to us when we asked to fix the issues. Then after the property owner saying they would fix the issues, which they did not, they lied to booking.com and told them it was fixed. Once the property owner was told the issues were never fixed, he said I should have never contacted booking.com and I should have contacted the booking agency, referring me to some guy I have never heard of. All of this was told to booking.com agents and they did nothing for me. If it was not my wedding weekend we would have checked out and gone somewhere else.

Wonderful
Traveller Type: Family with Young Children
  : The villa itself was beautiful and beautifully positioned between the mountains and the sea. Much bigger than it looks in the pictures.Antonio, our contact for our stay was amazing and always on hand to help with anything.
  : It is a little further from the bigger supermarkets than we expected particularly as we decided not to rent a car. We had some issues with the electricity. Every time we used the oven, the power went off in the whole villa which was very frustrating. The cleaner only came once during our 2 week visit and despite requesting cleaning of the kitchen and other floors, it wasnt done. Only parts of the bathrooms were cleaned with a change of bedding which was disappointing. I am quite sure that the website states daily housekeeping!!

Wonderful
Traveller Type: Family with Young Children