Best Western Plus Des Moines West Inn & Suites

Wonderful
Traveller Type: Traveling as Couple

Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Traveling as Couple
  : Dog friendly
  : Friendly great breakfast clean and comfortable

Fair
Traveller Type: Traveling as Couple
  : Clean new facilities. Great breakfast.
  : We didn't know that we had to ask for new towels and room refresh, so we had the same towels and sheets for 4 days. No one told us. I also reported a potential car jacking attempt on me in parking lot in front of hotel on Christmas eve morning by a lady in a car blocking my car needing money desperately in the rain . I gave her money to get my car unblocked from exiting. I reported this to hotel staff .

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Solo Traveler
  : It was in a great location for me during my travels. I didnt get to use them, but it had a cute porch type area with comfortable looking large chairs to enjoy the evening out at. In addition, there was a fire pit and a very nice barbecue to use. If Id have stayed longer, I definitely would have used them. I didnt use the gym but all equipment appeared to be in working order and you could see outside while working out. Vending and ice machines all in working order. The lobby had beverages and snacks for sale, quite a selection. The staff were just wonderful, all shifts. The breakfast was hot and tasty, and had many options to choose from: eggs, biscuits & gravy, pancakes with FRESH fruit toppings, FRESH fruit, oatmeal, bagels, toast, juices, etc. A very nice spread for the morning hungry folks. The indoor pool was sparkling clean. They even offered two desktops and a printer in the lobby if you needed it. One last thing I thought was awesome: they had a popcorn machine in the lobby! Upon check in the front desk staff gave me two little bags of dog treats for my two fur babies paws, which was very much appreciated.
  : Only thing I was disappointed in was that the jacuzzi wasnt working. I picked this property because of that amenity on my long journey.

Very Good
Traveller Type: Traveling as Couple

Very Good
Traveller Type: Traveling as Couple
  : The breakfast was ok. Nothing fancy but ok. For the breakfast, in order to be considered excellent, or 8+ and up, I'd suggest they pay a bit more attention to details because the ingredients ae already there.
  : All was good.

Wonderful
Traveller Type: Family with Young Children
  : Room was nice looking and felt clean and thoroughly maintained.
  : Shower drain did not drain quickly and pooled a bit. Elevator was slowest I've ever seen. False fire alarm after midnight was not wonderful just before a tournament.

Wonderful
Traveller Type: Traveling as Couple