Hilton College Station & Conference Center

Poor
Traveller Type: family with young children

Very Good
Traveller Type: young couple

Very Poor
Traveller Type: young couple
  : nothing
  : This was supposed to be a special evening celebrating our 60th anniversary but turned out to be our worst hotel experience ever. The ceiling in the main room and bathroom had chipped drywall, the floor lamp listed at 45 degrees, the bathroom lighting was so bad we could barely see in the mirror, the shower temp could not be regulated, the bed was not made up and sagged at the foot end. Worst of all is my wife relies on her oxygen concentrator to breath so we plugged it into the bathroom outlet assuming it worked but instead quit working around midnight as the battery ran out of power consequently she had trouble and was barely able to breathe.

Fair
Traveller Type: young couple
  : The makeup mirror was too high! The shower was poorly designed! Could not adjust the water temperature without getting wet!

Disappointing
Traveller Type: review category business travellers
  : Location
  : Renovation and they gave us an old room. A lot of people in our group stayed there and they had a renovated room.

Wonderful
Traveller Type: family with young children
  : Beautiful entrance with attentive staff greeting you.Clean, fresh decor.Shuttle available
  : Ice machines are not all producing ice.There is no room service as suggested by staff.

Disappointing
Traveller Type: family with young children
  : The location was near the college, and other restaurants.
  : Nothing about this location says Hilton from the breakfast to the guest rooms. It gave motel. The room's condition really surprised me for almost $400 for one night, the headboards are peeling. there are stains on the ceiling and patched up areas that are painted over. Bring a charging block because there are no USB plug in's in the room. Do not have left overs either because the refrigerator is no where near cold. The pictures online do not reflect what is really going on at the property. The location was great. but there are other hotels and inns you can get across the street for more space, clean, updated the same breakfast and half the price. I thought the customer service lacked, no one was really super friendly or welcoming except the other guests. front desk was just there. the lady making the omelets at breakfast sunday was the nicest person we came across and because of her the breakfast was good! the breakfast attendant gave my husband a look because he didn't tip her. we weren't offered a service, asked if we needed anything or approached but for whatever reason she expected us to tip her and made sure we knew the breakfast was $17.50 even though we pre-paid. first and last time.

Disappointing
Traveller Type: young couple
  : Close to TAMU, has a pool and hot tub.
  : The room is very outdated, the pool bar closed way before the pool did. The elevator shook up and down, the breakfast was mediocre at best. There was no pool bar tender, a hotel manager was working the bar and made me the worst Blue Hawaiian drink I’ve ever had.

Fair
Traveller Type: young couple
  : The overall experience was not what I expected from a Hilton
  : First room that was given to us was basically the worst I’ve seen in years. The bed head boards were coming apart the tub was awful it had been repaired so many times it look like batter chipping off. Smelled muskie. The second room was a bit larger but the ac would not regulate the room correctly. The ice machines didn’t work the coffee bar was not set up conveniently for the guests. The Starbucks staff was extremely rude and would start truly helping people until after 8am.

Fair
Traveller Type: Group Traveler
  : Updated with new carpet and furniture. And offer free breakfast and snacks.
  : Old furniture and the room did not smell clean.