TownePlace Suites Columbus

Pleasant
Traveller Type: family with young children
  : The staff was very friendly. The breakfast was ok. Location was good.
  : It was dead heat of summer and the advertised pool was green and closed. We were traveling with a baby for his first Father's day and expected to be able to use the pool so that was VERY disappointing. The pool should have been figured out and cleaned as a priority in June! We booked on booking.com and it broke down all the charges, then during check in they added on an additional $70 which he could not explain. I pulled up our booking information and showed the exact amount we were told to pay at the hotel. He claimed we will get it back and still have yet to and he couldn't even give us the exact amount we are suppose to get back. Don't like getting hit with hidden fees especially when there was already insane fees/taxes per night. Our bed liens had nasty stains on them which we can only imagine what it was. Disgusting, especially when we have a tiny baby! The room was decent, however pictures made it appear bigger than what it actually was.

Very Good
Traveller Type: young couple

Very Poor
Traveller Type: young couple
  : Front desk was rude as hell