EXTREME luxury Apt - Heart of Copenhagen - Private Balcony

Pleasant
Traveller Type: Family with Young Children
  : The location and the furniture
  : There was a party in the upper floor during week days, extended till 3:30 am

Very Good
Traveller Type:
  : The location was great, very central. The apartment was very open and spacious. Good value for money.
  : The madras was on the floor. The drain was clogged.

Very Good
Traveller Type: Family with Young Children

Wonderful
Traveller Type: Family with Young Children
  : The location was great. Easy to find if you havent been to the city before. Facilities were great.
  : There could have been another full bathroom. Didnt quite understand that you would have to walk through a Bedroom to get to another bedroom we made it work.

Pleasant
Traveller Type:
  : Location
  : Stairs, no lift, we were allocated top floor. Hard when you traveling with older people.

Good
Traveller Type:

Very Good
Traveller Type:

Wonderful
Traveller Type:

Very Poor
Traveller Type:
  : location
  : far from being luxury apartment, lack of luxury in the apartment, shower with mold in it , bunkbed in one room

Very Poor
Traveller Type: Family with Young Children
  : Nothing. The stay was dangerous, and the hosts were unhelpful and deceitful.
  : UPDATE: This property refuses to pay the refund amount they committed on July 12, 2023. I will update this post if they ever do pay. In the meantime, I have escalated to the Complaint Board for Hotel, Restaurant and Tourism (in Danish Klagenvnet for Hotel, Restaurant og Turisme). BEWARE of this company, Nest Collection. ORIGINAL REVIEW: A chandelier FELL from the ceiling onto my husband and to the floor. Though they promised a refund of one night, they never did it, and simply stopped communicating with me. Smaller but other issues include the fact that they were not prepared for the early check in I had paid for. In addition, the dryer was broken, with no attempt to fix it, so we had to fly out with wet laundry in our suitcases. The hosts were terrible, and with the unsafe conditions, I warn everyone to avoid this apartment and all the other ones they own in the building. Furthermore, it's listed as a 2 bathroom. One bathroom is just a "toilet" and sink, so if you have a large party, it's just not practical. There was no "extreme" luxury. The apartments there are from the 1800s, and have been merged to create larger spaces, but clearly there was NO attention to safety. It was just a very dangerous situation. The property is run by Nest Collection, and they must be avoided at all costs. I have included a picture of the crash and then the messaging/correspondence where they admitted fault, promised a refund, and then stopped communications altogether. There were many more from this past month that they have not replied to. This stay and incident happened July 1, 2023. Frankly, an investigation should be started to check for compliance of safety codes. This property and all their properties in this building should be de-listed.