BEST WESTERN New Holmwood Hotel

Wonderful
Traveller Type: family with young children
  : Great location
  : If I had to pick one thing , it would be the bathroom in room 9 , shower was too low over bath . Think a walking shower would be better .

Good
Traveller Type: young couple
  : Lovely staff. Nice location
  : Decor in room was tired/dated. Perfectly clean though.

Wonderful
Traveller Type: with friends
  : Lovely viewQuiteStaff excellent And clean
  : Nothing all good

Wonderful
Traveller Type: young couple
  : People working at the hotel were so friendly who were only happy to help at all times.
  : Would have preferred a walk in shower but our room had a shower over bath.

Good
Traveller Type: family with young children
  : Great if crossing with The Red Fennel ferry, only 20 minutes drive from East Cowes harbour and convenient free parking on the front on the hotel. A 24hrs reception (best to arrive before 11pm nevertheless) therefore allows guests to take cheaper and less busy later evening crossings. Reasonably sized bedrooms with ensuite bathrooms , nicer if seaview is not just partial. Lovely served breakfast in the front restaurant and quite knowledgeable reception staff with local information. The staff very friendly and helpful.
  : The hotel decided to charge £10 on my card two days before my arrival without my knowledge but still made.me pay the full room price on departure despite my account showing the previous deposit payment debited. It took 4 phone calls and intervention of the reception manager for the full refund to finally get credited onto my account a week later. My bedroom was facing mostly roofs from other part of the hotel and only a very small show of the seafront despite having booked a seaview bedroom. The shower only had two water temperature setting which were quite warm and extremely hot, rather difficult for a safe shower and hair wash.