Hilton House

Pleasant
Traveller Type: Business Traveler
  : Nice big car park
  : Had to move rooms because the shower was inadequate

Wonderful
Traveller Type: Business Traveler

Disappointing
Traveller Type: Family with Young Children
  : Loved that it is 2min walk from my family's home
  : Room door struggled to open with the key. First night the manager had to come help us open the door with key while we stood and sat on the staircase waiting for the door to open, the rest of the days we struggled with it ourselves or just left it unlocked. Seems the door lock mechanism has been installed back to front. Looks like old blood marks on both bed duvet covers. Hot water seems to be run on a geyser rather than a boiler, not 2 people can have a bath directly after one another and no shower. The guests in the room opposite us were noisy with children shouting loudly and running up and down the staircase banging the doors open and close early morning while we were sleeping. The menu offers a vegan breakfast however both mornings it wasn't as described on the menu with missing items. Probably won't stay here again, the reason we chose it is as we don't have to drink and drive as we can walk 2min over to family and back. For a heft 270 for 3 nights it's definitely not worth it.

Wonderful
Traveller Type: Business Traveler
  : Meals were very good. We had dinner and breakfast and were very happy with the food, the quantity and the price. Having to eat gluten free and dairy free, I was extremely pleased that my dietary problems were well catered for. The chef came out to check with me and offer me alternative suggestions. Also plenty of hot water and the hotel was warm, which was much appreciated.
  : Lock on the bedroom door was stiff. Woken near midnight by door next to mine being stiff to open and close, so making a noise.

Disappointing
Traveller Type: Solo Traveler
  : However there was a small fridge supplied as requested.The staff were friendly and kind, bringing me breakfast to my room. Called a taxi for me in the morning.The food was cooked very nicely and it was served on hot plates, which was great
  : The room had a smell of stale urine.The bed was slightly broken on one side.The pull cord in the shower room had a nasty dirty cord hanging from the ceiling for the light, with no bottom attachment.The bathroom had a plinth running along underneath the radiator, which was thick with dust.In the bedroom, the wall's had small cobwebs clinging to them.The TV had no remote control.Unfortunately for me on my arrival there was a very noisy wake in full swing in their function room. Later in the evening the mourners had a very jolly time blaring out karaoke until midnight.My bedroom was situated very close to the function room they were using for the wake, it was so loud and continued to get louder as the night progressed. The karaoke continued in full swing until midnight! No chance of a restful sleep. Absolutely ridiculous!!!

Wonderful
Traveller Type: Business Traveler

Very Good
Traveller Type: Solo Traveler
  : The hotel exceeded my expectations.
  : My sister, her husband and I were the only guests as the hotel was closing for business on February 14th.

Very Poor
Traveller Type: Business Traveler
  : When i turned up there was a sign on the door stating that the property had been reprocessed
  : When i turned up there was a sign on the door stating that the property had been reprocessed The number on the door didnt work