Hotel&Spa Stary Dziwnów

Wonderful
Traveller Type:

Very Good
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Family with Young Children
  : - Breakfast was ok but lacked information about allergens and what was its option was exactly, especially some weird fish plates. They need to make sure to offer clarification especially for the foreign visitors.
  : - If you don't speak polish, then you are in trouble.- Unfortunately, the cleaning service was very bad. We had left our used and dirty bathrobes on the floor, together with the other towels that we needed to be changed but, to our biggest surprise, we found the dirty bathrobes hanging as new ones just next to our clean towels. After contacting the front desk, we were informed that we can have only one bathrobe during our whole stay no matter if we stayed 1 or 30 nights. If we needed a new bathrobe then we should pay extra 5 EUR, during our check in nobody has told us about this very important info. After explaining to the front desk that our problem wasn't the need of a new bathrobe but the fact that they took the dirty ones from our bathroom floor and hang them again as new, we were told that this is hotel's policy. I have been traveling for almost 35 years now and I have visited the best hotels and the worts hostels on this planet but never ever before I had came across such a hotel policy where the dirty stuff are being presented as new ones. - Our polish friends visited the property during the summer and they didn't have to pay for they dog but we were asked to pay, it looks like a double policy to me but we accepted it as we had no other option.- Sometimes it took too long for the food to be renewed during the breakfast or dinner or some things were never renewed leaving is with less options.- Almost no fruit options during breakfast.-The hotel had a funny smell and the corridor carpets were very dirty.

Very Good
Traveller Type: