Residenza Florentia

Very Good
Traveller Type: Traveling as Couple
  : Location was fantastic and the staff friendly and helpful.
  : Our room was tiny!! You get a bed, a tiny fridge, even tinier desk! But it works!

Good
Traveller Type: Family with Young Children
  : The location was exceptional as it was walking distance from the Firenze Santa Maria station and the main attractions in the Florence. We did a self check-in as we arrived after 3.30 pm but it was absolutely smooth. Thanks to Grazie Mille for explaining everything in advance on WhatsApp. The shared coffee machine and water dispenser in the common area was extremely convenient. The housekeeping was very good.
  : The rooms were extremely small and not how they show it in the pictures while booking it online so we recommend it for backpackers and couples traveling with one bag. The access lift to floors can accommodate only 2 persons without any bags. The breakfast location is a good 11 minutes walk from the hotel but serves simple and good breakfast.

Very Good
Traveller Type: Traveling as Couple
  : LocationClean roomWell servicedOpen to criticismNice to have free flow water and coffee
  : Passing the test of how to access the apartment, it wasn't easy. If a fellow resident had not passed by we would be screwed

Disappointing
Traveller Type: Traveling as Couple
  : Proximity
  : No room

Good
Traveller Type: Family with Young Children

Very Poor
Traveller Type: Solo Traveler
  : Aweful experience.
  : I booked this 'hotel' last minute. I arrived within 2 hours of making the reservation. The hotel is located in an old run down building and there is no reception staff. It did not feel safe - I would not recommend staying here. The room was very small and very low standard. I am a very frequent traveller. I have not ever had to do this before, but I immediately left and found another hotel. The hotel staff were very rude to me and the bookings.com customer service team and refused to refund me. A formal complaint has been lodged. I would stay far far away from this place. The pictures are not representative - do not be fooled.

Very Good
Traveller Type: Traveling as Couple
  : Helpful staff. Located near the train station and the Duomo.
  : The reception was frequently not staffed. Had some trouble getting the code for the key lock box.

Wonderful
Traveller Type: Traveling as Couple
  : A great, clean place. It met our needs perfectly. The room is on the small side, but simple & efficient.

Good
Traveller Type: Solo Traveler

Wonderful
Traveller Type: Business Traveler