Ramada Hotel & Conference Center by Wyndham Hammond

Very Poor
Traveller Type: solo traveller
  : not much
  : Room was grungy and dank. I'v seen cleaner toilets at a gas station! Staff waited until around 10:00pm to tell me I had to move my vehicle "because you're parked in like four different spots". I had been driving all day and had to drive through Chicago. Needless to say, I was VERY tired. Yes I was irritated, but I got out of bed, put my clothes back on and went to move my vehicle. I was completely dumbfounded because there were no lines on the parking lot and only a handful of cars. When I suggested that they put some lines on the parking lot, he started to argue and say there are lines and they are perfectly visible. I also suggested he go outside and see that I was parked to his satisfaction. Long story short, I was told to leave. When I got home, I called the general manager to complain. When I explained my side of the story, she countered and said that her staff told her that I was being threatening and using racist slurs! EVERYBODY who knows me knows that I am a decent, rational, kind person and that I would do NO such thing! I did NOT raise my voice, I was NOT being aggressive or threatening in any way, I did NOT call anybody anything! And I resent being accused of such behavior!

Disappointing
Traveller Type: young couple
  : Housekeeping was super friendly and said hello every morning and always gave us anything we needed.
  : The hotel adversities a pool, but the pool was closed the whole stay. The room didn't come with an actual blanket. We had to ask housekeeping for one. The worst part about the stay is that the bath tub didn't drain while we showered, so by the time you get out, the tub is almost filled with water and you are standing in everything you just washed off. We told the front twice, and they never came to the room about it.