Pono Kai Resort J101

Very Good
Traveller Type: Family with Young Children
  : Location in Kapaa, nice staff.
  : Furthest building from the ocean.

Very Good
Traveller Type: Business Traveler
  : Location was great for beach, stores, restaurants!
  : The staff wasnt very friendly but Im letting that slide because of COVID. Just happy everything was still open, games were fun! Pool and hot tub was great too! Beautiful location and perfect beach access

Wonderful
Traveller Type: Traveling as Couple
  : Did not have breakfast there. Location of Pono Kai was perfect for traveling to sites North and South Kauai....also convenient to shop and dine in neighborhood (Kapaa, Waipole, Lihue, Nawiliwili).
  : The only thing that we thought was a bit below average was the sitting couch in the living room...uncomfortable to lay in and watch TV.

Good
Traveller Type: Traveling as Couple
  : pretty gardens and landscaping. clean.
  : Bed was too small. No mention a queen bed in the ad. should have a king.

Very Poor
Traveller Type: Family with Young Children
  : Nothing. It was absolutely horrendous!
  : It was absolutely horrendous!

Very Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Family with Young Children
  : Location was great and the layout of the condo was spacious! Watching the sunrise was a plus too.
  : Was not aware that there was no AC in our unit. With kids and in the middle of august, it was a little hot for our liking. After a long day out in the heat, the first thing we wanted to do was cool off. We had a small bathroom issue, but they were very quick to take care of it for us!

Pleasant
Traveller Type: Family with Young Children
  : Location and awesome view of the ocean.
  : - The access to balcony is broken, which is a huge disadvantage to the guests staying here. - The safe locker was also not accessible as it is broken and no instructions to operate are existent.

Disappointing
Traveller Type: Family with Young Children
  : location, size
  : the sliding door to the patio was screwed shut. We found a few safety issues. ceiling fans globes were all cracked, some light switches didnt work, lamp wiring was taped and coming undone, the temp control on the shower were broke, and during a very windy night the huge glass sliding door came off the top hinge and was falling inward. Vacasa was notified and they did come and did some quick fixes so we wouldnt get burned by the shower water or electrocuted by the lamp. very bummed we couldnt use the slide door to the patio. My mother has ADA access needs and that why we picked this location, first floor and water front view.

Very Good
Traveller Type: Family with Young Children
  : Ocean view, ample parking, use of BBQs
  : Pool could use some remodeling and a bar by the pool would be nice; gym needs remodeling