Residence Inn by Marriott Kingston

Good
Traveller Type: family with young children
  : The staff were ex excellent and very accommodating.
  : We were in a 1st floor room at the side of the building and there was a party in the parking lot with revving trucks and blasting music until 1am. It was extremely noisy.

Very Good
Traveller Type: Senior Traveler
  : Nice spacious room layouts. Convenient location.
  : Breakfast is ok at best. Hilton has better breakfasts. Not the fault of the hotel but there was extensive renovations taking place while we were there. Our room was at front roof level so we had workers right outside our windows in the morning.

Wonderful
Traveller Type: young couple
  : The breakfast was good. The room was wonderful.
  : We brought our dog and were grateful to have such a nice room and a place to bring our dog. I just wish the pet fee for one night was a bit less.

Very Good
Traveller Type: family with young children
  : Very well kitted out suites and comfortable

Wonderful
Traveller Type: family with young children

Disappointing
Traveller Type: family with young children
  : The breakfast was better than most hotels. The bed was comfortable and the room was large.
  : When i booked the reservation i agreed to pay when i arrived at the hotel, but my card was automatically charged very early in the morning on the day i was checking in. I wanted to use a different card to pay when I arrived. The staff first blamed booking.com, then a "computer error" after booking.com told me only the hotel had my card info. I now need to wait 5-7 business days for the charge on that card to cancel. It was a total pain, made worse by their lack of concern/care about running an unauthorized charge on my card. The room was not very clean. Almost every dish in the cabinet was dirty, like solid bits of food on plates and lip stick on glasses. There were shoe prints on the bathroom floor and all of the shelves were dusty. It was obvious that the room hadn't been given a good deep cleaning in a while. There was a fly buzzing around the room even though it was 20°f outside. We were looking forward to the pool, but there was a sign saying it is permanently closed.

Disappointing
Traveller Type: family with young children
  : Property was fine
  : Property was fine

Wonderful
Traveller Type: family with young children

Disappointing
Traveller Type: young couple
  : Convenience
  : Staff rude Dogs all over instead of a dog sectionRenovating made this very inconvenient

Very Good
Traveller Type: solo traveller