Suburban Extended Stay Hotel

Very Poor
Traveller Type: solo traveller
  : The owner was quite rude. I told the customer service was very poor, he actually replied he doesn't care about customer service, he cares about making money. Also there is no breakfast offered whatsoever.
  : Friendlier cleaner better customer service

Poor
Traveller Type: Solo Traveler
  : The price and location were decent.
  : The AC was broke and didn't work. The bathroom was filthy. The key didn't work and I waited over an hour just to get a replacement key which they brought to me while I was getting out of the shower. I had the door locked and thankfully padlocked but they kept trying to get in even when I told them I wasn't dressed yet. The fridge didn't even keep our food cool.

Pleasant
Traveller Type: solo traveller

Fair
Traveller Type: young couple

Very Poor
Traveller Type: young couple
  : The smoke detector was going off. Asked the front desk to fix it. They sent a teenager to fix it. The teenager switched the battery with another dead battery. It started chirping as soon as he left the room. We ended up fixing it ourselves. There was a smoke detector chirping in another room that we just had to listen to for the duration of the stay. The deadbolt on the room didn’t work. We felt unsafe.

Very Poor
Traveller Type: family with young children
  : Nothing
  : The hotel was in terrible condition. Hallways had stained carpets and peeling paint. Rooms were without lights and lamps did not have shades. We would have left but we got there late and we’re very tired. They had a closed breakfast room and no coffee anywhere. We couldn’t wait to get out of there.

Very Poor
Traveller Type: Traveling as Couple
  : The smoke detector was going off. Asked the front desk to fix it. They sent a teenager to fix it. The teenager switched the battery with another dead battery. It started chirping as soon as he left the room. We ended up fixing it ourselves. There was a smoke detector chirping in another room that we just had to listen to for the duration of the stay. The deadbolt on the room didnt work. We felt unsafe.

Poor
Traveller Type: solo traveller
  : The TV was broken
  : I didn't like the price

Very Poor
Traveller Type: Solo Traveler
  : The owner was quite rude. I told the customer service was very poor, he actually replied he doesn't care about customer service, he cares about making money. Also there is no breakfast offered whatsoever.
  : Friendlier cleaner better customer service

Very Poor
Traveller Type: review category business travellers
  : Man at the front desk was nice. The facility however was not clean.
  : Facility smelled very bad and the rooms were not clean.