OASIS Golden Lagoon Chalet

Wonderful
Traveller Type: Family with Young Children
  : The appartement is very well placed and has a wonderfull view of Venise!It is well quiped even if there are not enough glasses (5 for water ans 5 for wine) and plates in the kitchen , and the fridge is very small for 5 persons.

Wonderful
Traveller Type: Traveling as Couple
  : Beautiful apartment...stunning views from rooftop terrace. So warm and comfy

Wonderful
Traveller Type: Traveling as Couple
  : location was excellent,roof terrace was excellent lovely chalet.
  : the shower was not fit for purposeway to small it actually hurt to shower in such a tiny space

Wonderful
Traveller Type: Family with Young Children
  : We spent 5 nights in the "Roof Suite with Terrace and Lagoon View" in July. Good location with a fantastic view! Both the room and the beautiful terrace are exactly like in the illustration pictures and maybe even better in life! Quick check in and check out. It was easy to communicate with the owners both before and during our stay through messages in Booking.com. The property is near the beach. It's also very easy to get to Venice from the property: just go about 8-10 minutes to the vaporetto station (Lido S.M.E. station) and you always find a vaporetto which goes within a few minutes/reasonable time to Venice. Everything was fantastic, I would love to come back another time.
  : Almost everything was perfect. We didn't realize from before that the room was not supposed to be cleaned daily but only supposed to be reset daily and that the towels are only changed every 3 days. All in all it wasn't a big problem.

Wonderful
Traveller Type: Family with Young Children
  : Good location, great sea views, very spacious and clean. Well equipped kitchen. Very quiet. Comfortable beds.
  : Small shower. No coffee machine.

Good
Traveller Type: Traveling as Couple
  : The location was magnificent overlooking the lagoon with views to Venice. It was a very pleasant short walk to the Vaporetto and a short hop to St Marks.The apartment was furnished and designed with impeccable taste. The terrace is a delight and well furnished. We would have liked to use a huge outdoor sofa but its rain cover had a massive pool of water which the owners had not bothered to remove before our visit.There was a pergola with an electric roof but we didn't discover that the switch was inside the apartment till the second day.
  : I would have liked to have been shown around the apartment so as not to have to experiment with light switches and high tech doors and windows. However we were just handed the keys and had to work everything out for ourselves. Considering the nightly rate I was expecting a higher level of service.The main problem was the heating and cooling. We were given no explanation of how to control heating. This was important because the apartment has so much glass and heats up like a greenhouse even in mild spring weather.There were two AC units but the owners had removed both controls so our last night was miserable as we couldn't sleep with the heat. We were at a loss to understand why AC controls would be taken away and replaced with a notice asking guests to limit the use of air conditioning. We tried three times to find someone at reception on the day before we left and we had to message through the booking.com app to sort out check out. On arrival we had told to ring a bell if reception was closed but we had no luck using it.The owners provided cups and wine glasses. They might consider installing a small butler's sink for washing these as we had to use the wash hand basin. Also there were no tea towels provided so no way of drying crockery as we did not fancy using our bathroom towels.There was a small fridge but is was full of the usual overpriced mini bar products leaving no room for anything guests might like to keep cool.The owners also need to sort out an ant problem. We found three ants in our bed and came back on our last day to find a few dozen ants in the bathroom feasting on a small drop of toothpaste.

Pleasant
Traveller Type: Traveling as Couple
  : We had no hot water for 80% of the stay, we did try reception but got nowhere and so we emailed, it put a real dampner on our stay. No email response, even as yet. Would be reluctant to recommend it unfortunately.

Wonderful
Traveller Type: Family with Young Children
  : Great communication and a lovely light, clean property with excellent views. Facilities and everything provided was a high standard - would happily recommend and would love to visit again.
  : Nothing apart from cost.

Wonderful
Traveller Type: Solo Traveler
  : The view, th beach, th calm, th sunsets
  : Because of COVID they could not provide breakfast but they did not give a discount (it was included in my booking and paid for )