Apartment in the historial center of Lisbon

Wonderful
Traveller Type:

Disappointing
Traveller Type: Family with Young Children
  : Good apartment with two full bathrooms on each level.
  : You need to pick up and return the keys at a store 650 meters away from the apartment and Lisbon is not a flat place to go around with suitcases. The location is only disclosed 48 hour prior to the arrival. There is a bar located at the bottom of the building, the clients are yelling and shouting outside on the street until 2.00 AM when it closes, so you only can sleep after that. There is not heating system, only one radiator on each level, this is not sufficient to heat the big spaces. The apartment was cold when we arrived at 10 Celsius degrees. On the day of check out we needed to check out earlier than 11:00 at 9:00 do to a change of schedule on our flight, we advised this to the management and we were told that the store to return the keys only opened at 9:30, so we needed to wait until that time, risking to miss our flight. On top of that the attendant at the store did not want to take the key because he was not told that we will return the key earlier than 11:00 and did not want to take the responsibility to do that, since the management forgot to tell them. We needed to discuss with the atendant of the store to take the key. This was the cherry on top of the awful management offered by HOUST It worth to mention that the company management by HOUST is terrible demanding ( sending tons of messages for you to confirm and re confirm your identity, time schedule and so on) Sending orders and commands all the time. Never being at your service just the other way around. They want to control everything remotely, putting you under unnecessary stress. This is impossible to know/note before making the reservation. After that is impossible to get out of it. The HOUST management ruined our holidays at Lisbon.

Very Good
Traveller Type:
  : Really good location and apartment, bit noisy at night as close to hotel and bars but nothing to keep you awake. Great layout with plenty of space. Sofa bed ok for one but not comfy for two. Well equipped for self catering and shops close as well as a good craft bar round corner. Clean plenty of linen and bedding Would stop again and recommend
  : Nothing other than sofa bed

Very Good
Traveller Type: Solo Traveler
  : This apartment is wonderful! Great value for money. Amazing and quiet location right in Chiado. Large, with two floors entirely for yourself, well furnished and with two bathrooms. Really feels like home. Visited in January 2020.
  : The cleaning could be improved (the vacuum cleaner provided is basically useless). The kitchen is totally lacking any kind of food (not even coffee capsules) and kitchenware is limited (no bowls for salad, no coffee cups only mugs, no kitchen paper, no tablecloth). Regarding the heating, the two heaters provided are good enough if kept on for a while. As it usually happens in Portugal, houses do not have central heating, so the interior temperature can be low in wintertime. The roof window in the pantry is always open, makes no sense as it literally rains into the pantry.

Pleasant
Traveller Type: Family with Young Children
  : Nicely decorated
  : Cold, no proper heating just small electric heater. No fire alarms. No pillowcases Very noisey street Very noisy neighbours coming in and out in the middle of the night Blinds in the living room dont close properly so light comes in early morning