Bella Elena by Checkin

Very Good
Traveller Type:
  : The location of the hotel means you are close enough to everything but far away enough to not be bothered by noise.The hotel itself provides all you need...a nice sized pool, good food and cocktails.
  : A small point, as you dont come on holiday to watch TV, but the ones in the room were all for other nationalities other than British and doesnt include options to cast things from your phone or log into streaming options, such as netflix so no point in advertising it as a room addition.

Poor
Traveller Type: Family with Young Children
  : It is very important for me to be precise about this accommodation and explain why I gave this place a low score. In terms of the quality of the place and the rooms, they are standard and simple. The pool is very nice. The staff is really unwelcoming. It seems to be doing its job and not beyond. Not trying too hard and even a little nervous. After cleaning our room the key to our rental car was lost. We turned to find out if by any chance there was a chance that the cleaners found the key, there was no empathy for our case and what's more, to prevent the car from being stolen, we blocked it with another car of ours, and this caused us to occupy another parking space. At 01 in the middle of the night the owner of the place knocked on our door really hard and was very angry that we left another parking space occupied It was very disrespectful and not nice. When we accidentally sat with our food around the pool he nervously asked us to vacate the place because we are not allowed to have our own food near the pool. In short, it's a shame that a place like this doesn't try to be nice to its guests. When we left for Chania we realized how nice and caring the owner of the place in Chania is and how much this place must not be returned to.

Very Good
Traveller Type: Family with Young Children
  : The pool! Pool area was lovely and the kids pool went down so well with my 3 year old!
  : The room just felt a little dated

Very Good
Traveller Type: