Solimar Ruby

Wonderful
Traveller Type:

Good
Traveller Type: Family with Young Children
  : The staff was great. Really nice and smiling and very welcoming. They handled any complaints and tried to make things better.
  : Even though it is rated as a 4 star hotel, and you pay for 4 stars you get a good 3 stars. The old building it is old and needs improvement. Even in the newer building there is mold in the bathrooms, but the conditions are a bit better. It also states that is 600m away from the beach, which is not true. It is actually 1.2 km from the beach. The trip to the beach it is fairly easy, however, it can take a while.

Very Good
Traveller Type:
  : Location- walking distance to the beach ( 10 mins), bars and clubs ( 5mins), bus to airport ( 5 mins - only accept cash). Hotel- breakfast-dinner good 2 pool area with lunch and bars. Friendly bar staff
  : We booked a large room and 2 single beds a long time in advance on booking.com website. We had deliberately paid more for this room as we were 3 adults. When we got to the hotel and checked in, I realised that I had been given the wrong room. I showed my booking to the receptionist who replied that they did not have any other rooms available until 3 days later. I has been given a room with a large bed and a sofa bed which were the cheaper option on the website. In the meantime, the 3rd adult on my booking stay was uncomfortable. His feet were longer than the sofa bed. I was really upset. Clearly the room I had paid for had been given to someone else and they did not have any other alternatives. No refund given- I even paid an additional charge for the safe in the room. On the 3rd day of my stay I was finally given the room I had paid for which was far more better. We could finally unpacked our clothing, shoes etc into the wardrobe. - I had 2 cocktails on my room bill ( extra charge not included in the all inclusive drinks) which I asked them to levy when I checked out due to my issue with the room. - lack of entertainment - only available once a week

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children
  : Beginning from Check-in, everything was running smoothly. Very nice stuff, starting from reception to the cleaning stuff. The restaurant was always very clean and the food in a nice quality. Also the cuisine themes like Italia, Tex-Mex and Greek were done very well. There was always a place to find, in- and outdoor to have a breakfast or dinner. Both bars were very comfortable and the drinks delicious. All in all, a beautiful stay.