Hôtel Raphael Prado

Very Poor
Traveller Type:
  : location
  : broken bedstaff very rude

Good
Traveller Type: Traveling as Couple
  : The owner was particularly friendly and helpful, the room was clean and comfortable and we enjoyed our breakfast. We chose the hotel for our one night stay in Marseille because it was close to the stadium, so we were prepared to pay the high price that all hotels seemed to be charging over the Rugby World Cup weekend.

Good
Traveller Type: Traveling as Couple
  : Location next to orange Vlodrome
  : Prices were massively inflated by 400% due to Rugby World Cup

Poor
Traveller Type: Family with Young Children
  : Room was clean, bed was comfortable, hotel was close to the location I wanted to visit
  : I booked this back in November last year and expected that given it was a rugby World Cup venue, the price would be significant. The Booking.com entry says the hotel was entirely renovated in 2022 - whoever did it did a terrible job and how anyone can justify the amount I paid per night given the condition of the room is beyond me. The shower cubicle was breeze blocked into the limited space available and the gaps filled with expandable foam, the finish in the bathroom itself was appalling with discoloured caulking everywhere, the pump driven toilet was plumbed into a gaping hole in the wall, the bedroom window wouldn't open as it snagged on the curtain pole, only one light, an overhead reading light, worked in the whole room, wifi was advertised but only worked in one area of reception 2 floors down. When I complained to the owner I got a Gallic shrug and his solution to the broken lights in the room was a bedside light with an extension cord draped across the bathroom door way - there was no bedside table to put it on! Very very shoddy and a complete rip off given that the price of the room on Booking.com the weekend we were there was less than 60% of what I had to pay up front a year ago. Where's the vetting of these locations by Booking.com?

Very Poor
Traveller Type:
  : Not a lot. In fairness the breakfast at 10 was reasonable value and the reception staff were friendly. We had booked (and paid a huge premium) because of the proximity to the Stade Velodrome in order to watch the Rugby World Cup Quarter Finals.
  : To call this a hotel was stretching the point. We had taken some comfort when booking based on the website claim that it had been entirely renovated the previous year. There was very little evidence of this. The laminate flooring looked new but the shower / toilet was sadly neglected had not been touched for years. All the bedroom furniture gave the impression that it had been sourced from a second hand shop. The one-pin electric plug on the bedside lamp was a novelty, which I didnt risk trying out. The TV offered Netflix - until we realised this wouldnt work without Wi-Fi which wasnt available in the bedroom.! At the same time there was no signal via the aerial cable so the TV was rendered useless.

Very Good
Traveller Type: Traveling as Couple
  : We really liked the outside dining area. The service was great

Very Good
Traveller Type: Business Traveler
  : the property was clean. Welcoming

Poor
Traveller Type: Group Traveler