Wingate by Wyndham Mentor OH

Very Good
Traveller Type:
  : The shower and location
  : One of my rooms had nats in it.

Very Poor
Traveller Type: Traveling as Couple
  : Nothing

Disappointing
Traveller Type: Family with Young Children
  : Room was spacious. Staff was nice and responsive.
  : Terrible smell in our second-floor hallway. Very much like moldy, musty smell. Very strong. Room was not well equipped with cups. Needed toilet repair. had to ask for light bulbs

Wonderful
Traveller Type: Family with Young Children
  : Room was bigger than expected and very clean.Good spot, close to many stores and restaurants.
  : All good

Disappointing
Traveller Type: Business Traveler
  : Our stay at the Wyndham was convenient for our road trip, offering adequate facilities. However, we found the cleanliness standards lacking, and the TV/Wifi services could have been improved for a more satisfying experience.
  : What we didn't like is the disappointment when we realized it wasn't as airy, clean, and fresh as other stay-in accommodations. The furnishings were dark and dreary, and when we called the front desk to ask about the TV and codes that we had to navigate for 30 minutes, she asked if she could come up? We were puzzled as to why her physical assistance was needed when she could have easily provided guidance over the phone. Ultimately, we discovered that everything on the TV was paid, and the only channels available were the ones no one really cared about.

Good
Traveller Type: Traveling as Couple
  : Great size rooms and cleanliness
  : I did not receive my award points and front desk upon arrival not very pleasant. Acted like we was a bother, no personality or smiles. Very direct and seemed to be in a very bad mood. Was quick in getting us keys to room is only plus.

Pleasant
Traveller Type: Family with Young Children
  : Good location, not very busy at all. The lady at the front desk was very pleasant. We liked the seating area outside, very nice flowers and the outside property was well maintained.
  : Could use some updating. Cobwebs on the ceiling in room. Small couch/loveseat in room was worn down. Pool was out of service; I guess they were doing maintenance on it. Cleanliness could be better in the room.

Disappointing
Traveller Type: Family with Young Children
  : Convenient. Price was decent. The rooms were large enough for people to gather though couch was quite used.
  : The smell in the second floor hallway was nasty, like sewer smell. It was worrying that their night be mold somewhere. My granddaughter (9 mos) and husband both developed allergy like symptoms. Not sire if the two are related. But I am suspicious. Wr asked at the desk but no one seemed to know. Light bulbs were missing or out in both rooms. Toilet had to be fixed as it was constantly running. Seems as if this building needs some work.

Good
Traveller Type: Business Traveler

Good
Traveller Type: Family with Young Children
  : The space
  : The set up..the phone cord ran across the fridge