Italianway-Fiori Chiari

Pleasant
Traveller Type:

Very Poor
Traveller Type: Family with Young Children
  : Nothing
  : Stuff are rude I called before my travel and requested for early check in they accepted and send me an email about it. Since I have an infant with me. Once i arrived in there office they said 3 pm I have to collect the keys and check in or you can go now and put your stuff in and leave. I said I cant go all the way there and I cant stay I have explained and called that I have a baby with me I cant keep him all morning out side on the heat. Once we arrive at 3 pm in the apartment the air conditioner is not working. A stuff came and I told him about it he said it well take a while and the A,C well be fine. For the whole night we stayed with the heat. Second day I made a complaint about it early morning they told me a stuff well arrive to check at 4:30 pm. I went back there from 4:30 until 5 pm I called at 5 pm I asked about the stuff and said you guys told me and I got an email that your stuff well be here at 4:30. 4:30 it means 4:30 Im a guy with timing they guy that pick up he said its approximately 4:30 if you have anything just do a complain and good buy he shut the phone in my face while Im talking. Then they said well change the apartment for you. They put me in the worse neighborhood in Milan. In China town what should I do in China town. Im interested in the Dummo and it should be an easy walking for me with a baby not in China town. Instead of walking ten minutes I have to walk for 37 minutes.