SpringHill Suites by Marriott Charleston Mount Pleasant

Wonderful
Traveller Type: solo traveller

Very Good
Traveller Type: family with young children
  : Just ok. Eggs were watery and bacon was thin and greasy

Very Poor
Traveller Type: with friends
  : Hotel itself is good
  : We arrived around 6 pm - they couldn’t charge my credit card that was used to hold the reservation because the credit card company had changed it due to fraud. So instead of waiting til we checked in to switch to the new card, they sent me an email around 4:50 pm that I had 30 min to call in a new card or they were cancelling our two rooms. Well, I was driving on the highway to get to the hotel so didn’t see the email and was shocked that our rooms were cancelled. I asked the clerk who was very curt why they didn’t call instead. She said there was no number on file. I checked my account info and my cell is most definitely on file in both the booking.com system and the Marriott system. She said she had one room left do we want it or not. We had to scramble to get two rooms at a different hotel as one room would not accommodate our party.

Wonderful
Traveller Type: group
  : Size of room
  : LightingLarger bathroom counterCellPhone connection without need of block

Fair
Traveller Type: Family with Young Children
  : Staff wasn?t friendly or responsive to requests

Good
Traveller Type: family with young children
  : Location
  : Too expensive Bed sheets did not fit properly Pullout couch bed was badPool was green and small

Wonderful
Traveller Type: young couple
  : The staff are very nice and friendly. Room was very spacious and nice.
  : No complaints

Wonderful
Traveller Type: family with young children

Wonderful
Traveller Type: young couple
  : Quiet convenient location
  : Nothing really

Wonderful
Traveller Type: young couple