Gold Hotel

Poor
Traveller Type: Solo Traveler
  : It was finished 1 hour into the breakfast time
  : Chk in was 11am on email but was asked to leave at 10am The entrance was not properly described in the Ads

Very Poor
Traveller Type: Solo Traveler
  : None
  : The place dont match Pictures on Ads Breakfast finished 1 hour into breakfast I was asked to check out at 10am when check out says 11am on the reservation It is not value for money AC was not cold enough No response to emails & before arrival

Pleasant
Traveller Type: Family with Young Children

Disappointing
Traveller Type: Traveling as Couple
  : Seora from the cantine/cleaning staff and god knows what else.
  : This is not a hotel, but a B&B (an apartment arranged for overnight rooms). The address on Booking is not an actual address of the hotel in question! When I called the front desk, it was suggested that I order a taxi!, although the actual location of the hotel was less than 1km from the fake one stated on Booking.com. Terrible breakfasts; a rotten eggs that can poison you, old fruits, and no vegetables. As a plus fresh croissants. No drinking water in the room. The eating area is the terrace of the apartment covered with plexiglass, cold and noisy. Wi-Fi is dangerous as there is no password whatsover so eventually I haven't used it...The Napoli's Gold claims to have soundproofed rooms which is a complete aberration. You can hear every sound from the next room, from the corridor and best of all from behind the window, despite the fact that it is closed. Even though I paid for the stay and completed it, the status of my reservation remained "cancelled". It is not only the fron desk's error, but also Booking's because despite providing Booking.com with the receipt, they did not change the booking status.

Poor
Traveller Type: Family with Young Children
  : Location
  : Bathroom cleanliness and shower

Good
Traveller Type: Solo Traveler
  : Excellent location but traffic noise is bad as its on main road of Naples. V good price. Clean. Comfy bed. Safe and secure.
  : Poor air con that could not get below 16C. TV - no English Channels like BBC - just rubbish Italian TV. Poor WIFi