10 Cayuga

Poor
Traveller Type:
  : Close to the beach
  : This property was very disappointing. Our most disappointing issue was we wasted 5 hours we could have been on the beach waiting for someone to come and unlock a shed that had the beach chairs we needed for the beach. The shed lock was old and weathered and would not open. I had to contact the costumer service representative 5 times before we finally got help!!! Totally unacceptable!!!! Also, the bed mattresses were just on plywood boards no box spring or bed frames...they were very uncomfortable & the blankets had stains on them and seemed to not have been washed in a long time. The wagon that was left for us to use had a flat tire & the bikes that were left for us to use were old and rusty. I would not recommend this house to anyone!!