Marriott's Summit Watch

Very Poor
Traveller Type: family with young children
  : Location of the property
  : The hotel was having heating issues during our stay. Moved rooms twice. Heat was registering at 105 -108 degrees with windows open when maintenance came to check out. Had to request to move rooms they were going to leave us in room. Daughter got sick from heat asked for housekeeping to come mop bathroom floor was told no it wasn’t our day for cleaning, so had to go buy cleaning supplies to clean myself. Was only offered points no amount of refund. Was told my stay was linked to my Marriott account nope it wasn’t and now being told that since I booked through booking.com can’t get points. Ally at front desk lied to my father when he called trying to get the situation sorted out due to the lack of urgency that there was no issue with heat after being the one to help us with maintenance ticket the second time because the first one was never done and was extremely unhelpful didn’t offer to help move us rooms literally at 11pm after they dropped the ball. The second room change manager helped but heat was still an issue. We extended our stay two days after checking out to go to another hotel to actually enjoy our time and not be dealing with room issues and lack of sleep due to extreme heat. Will not be staying with Marriott again.

Very Good
Traveller Type: family with young children

Pleasant
Traveller Type: review category business travellers

Very Good
Traveller Type: young couple
  : Amazing location. Walk to everything. Town lift just across the foot bridge. Restaurants, shopping, and trolley stops nearby.
  : Room could use some updates, but was fine for a short stay.

Very Good
Traveller Type: family with young children

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: group
  : no breakfast included
  : The jacuzzi was closed- said being renovated, Was disappointed as this was a key reason to book the hotel

Very Good
Traveller Type: young couple

Fair
Traveller Type: family with young children
  : The room was clean and comfortable. It was close to some activities and the hotel provided some activities themselves.
  : There were not many options for activities in the hotel especially since the pool was closed. The parking spaces for vehicles were very tight.

Fair
Traveller Type: group
  : Great size for value
  : Amenities were closed and that’s why I booked there. I am really disappointed.