Extended Stay America Suites - Phoenix - Deer Valley

Poor
Traveller Type: solo traveller
  : Location
  : Dirty Homeless hanging Round in parking lotParking lot flooded

Very Poor
Traveller Type: solo traveller
  : Nothing
  : The location didn't look safe, the linen in the room was not clean, the next room could be heard very clearly. Checked out the same night and they forgot to check the guest out. Waiting for a refund.

Very Poor
Traveller Type: young couple
  : The soap was bubbly.
  : Just about everything. The place is old and beat up. The TV didn't work. They don't even have a secure WIFI connection and if you want to do anything more than write a bad review (like stream, for instance), you have to pay more for it. The refrigerator is full sized but it doesn't open toward the kitchen, it opens toward the wall. Tacky. And no coffee in the room (a kitchen with no coffee maker?!). You have to go all the way to the lobby no earlier than 6AM to get a cup. The "complimentary breakfast" is nothing more than packaged muffins and breakfast bars and instant oatmeal packets. You can hear every little thing that goes on outside your room; the walls are very thin. The air conditioning unit is super loud. The water from the bathroom faucet comes out like a fire hose, the water from the showerhead comes out like a light rain. I didn't wash my hair because I might still be trying to rinse it out. And speaking of washing hair, all you get is a little tube of "conditioning shampoo." I hate places that don't give shampoo AND conditioner. The carpet only needed to be vacuumed a little more than it was. There is probably more but I have to leave this place before I get too depressed. Bottom line: don't stay here unless all you need is a bed to sleep in.

Very Poor
Traveller Type: review category business travellers
  : It was in a nice neighborhood
  : They didn’t have late check out and when I decided to go ahead and stay another night so I didn’t have to rush out at 11:30 they were rude and I would have to go downstairs to rebook again . Also for the price it’s run down on the inside .

Disappointing
Traveller Type: young couple
  : What breakfast?

Fair
Traveller Type: review category business travellers

Good
Traveller Type: young couple
  : Minimal, but fine
  : All was good

Good
Traveller Type: solo traveller
  : Quiet, laundry room, location, nice staff , WiFi was awesome.
  : I was just one night staying there.

Disappointing
Traveller Type: young couple

Poor
Traveller Type: young couple