Hotel Plagos Beach

Wonderful
Traveller Type: Traveling as Couple
  : Service, room, animation.
  : Poor quality drinks, waiter at the pool.

Very Good
Traveller Type: Traveling as Couple
  : It was beautiful and all. Great location, nice pools, fancy, clean, well quipped rooms. Whenever we had an issue they helped came and helped us very quickly.
  : Even though we said it in advance that I have food allergies they were not really prepared. I have dairy and gluten allergy and dont eat meat also for allergic reasons and they had both gluten free dairy free and meat free options but barely any that was without all. The staff was not particularly friendly either. Most of the time when we said good morning they ignored us.

Very Good
Traveller Type: Family with Young Children
  : The property was well organized. Staff were excellent .
  : I was given a different room than the one I had booked but was moved. The AC did not work well in our room. Also every morning the garbage trucks woke us up very early.

Good
Traveller Type:
  : The breakfast can definitely improve on quality. The other meals were better.
  : It is a trick to attract more people with their infinity pool pictures but regular guests can't really take advantage of them unless they get upgraded for about 120 EUR more per night.

Poor
Traveller Type:
  : Room cleaning was very good! The only good
  : Very rude staff on the reception,not good explained on booking website so when we arrived we saw theee swimming pools..and we can use only one- without umrellas and very very small for the amount of people who were there.

Poor
Traveller Type: Traveling as Couple
  : Unclean bedsheets AC is weakFood is not good Room is tight Expensive
  : People are nice Events are cool

Good
Traveller Type: Traveling as Couple
  : The hotel is good and fair for the price.I really liked the variety of food available in the buffet and the drinks. The location is perfect!
  : The rooms need a renovation, specially the bathrooms.The cleaning service was a bit poor, it seemed that they just make the beds and pass a mop on the floor. The bathtub was dirty.The air conditioner really needs maintenance, eventhough it was working, the smell coming from it was horrible, also it didnt refresh the room properly.The staff was nice specially the staff at the bar at night, the rest maybe just need to smile more :)

Wonderful
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Traveling as Couple
  : Unfortunately, nothing.
  : As everyone stated before me, there are different categories that nobody specified on booking.com. There are tables and facilities you cannot use, unless you pay more (I mention here the infinity pools and specific tables in the dining area).The first room I was put in was smelling like a public toilet and there were visible stains on the ceiling from the AC wich was actually not working. After many insistences, I was moved in another room where the smell wasnt as bad, but the AC still didnt work. I was given a ventilator to help me sleep during the night and imagine, this happened during the summer. Im not going to mention how many times I asked when the AC is going to be fixed, because I would get the same answer I dont know. The bathroom is very small.The internet in the room is execrable. The receptionists, apart from one, must improve their english.The food and the drinks are mediocre. In my first day I ordered a margherita pizza and all I received were 2 slices 5/5 cm which I cannot call pizza. If you want bottled water you have to pay, otherwise you have to always go to the bar to drink it. Only some cocktails are included in the all inclusive, for other you have to pay. Although its an all inclusive hotel, there are specific times when you can eat. The hotel doesnt have their own beach at the sea.The employees are very cold and they never salute, even though you politely greeted them. I asked 3 times for an amenity kit, as my swimming shorts broke. I was promised that I will receive one in my room, but that never happened. All in all, the hotel experience was more stressful than relaxing.

Very Poor
Traveller Type: Traveling as Couple
  : NOTHING!!
  : HORRIBLE!! This hotel is barely a 3-star hotel! I booked few nights here for my honeymoon and staying here ruined the whole experience.. I was very happy when we checked out.. first of all they gave us our room keys and the minute we entered the room we smelled a very strong scent of mold.. the room felt and smelt like it wasnt open or cleaned for ages!! The mold smell was really really bad.. We checked the bathroom and it was even worse, all corners were dirty and rusty.. the bathtub was all rusty it makes it impossible to shower in it. We told the reception about this and they offered us 2 other rooms to choose from and both also smelled like MOLD!! The walls are dirty and room service is useless. A 5 year old can do bed better than they did. I wouldnt recommend it to anyone who cares about good hygiene!!