Days Inn by Wyndham Pontoon Beach

Poor
Traveller Type: family with young children
  : It was close to the area where we were spending our evenings.
  : The door lock was constantly resetting. Our beds were partially made instead of being fully made. After being gone part of the day, our room smelled like someone had been smoking weed in the room. Maybe that’s why the beds were not completely made??The towels were old and dingy. The sign above the toilet said there would be three towels, hand towels and washcloths each, but only two of each were provided. The hair dryer didn’t work. The pool water was cold making it unpleasant to swim. The hot tub was closed completely. Employees and guests hung out under the overhang at the front door smoking and drinking!! Not a pleasant site nor smell to enter the facility!!We could hear everything practically from the room above, including every footstep and running from the kids. The entry doors were manual making it hard to bring in or out the luggage cart. Only one visibly marked handicap parking spot that had an unmoved car during our entire stay. Continental breakfast was unappetizing and barely the minimal offerings. Very disappointed in that. But even more disappointing was the fact that the chairs were turned over and on top of the tables as if to persuade visitors NOT to eat in the breakfast area. At night there were guests and/or visitors loitering in the parking lot drinking, smoking and getting high both nights we were there and nothing was done about it. If it wasn’t for the staff members who all seemed pleasant, except for one person, I wouldn’t have given a “decent” rating at all. This was probably one of the worst, if not THE worst stay at a Wyndham facility in my lifetime. Very, very disappointing!!!!

Poor
Traveller Type: young couple
  : Not much.
  : The Crack head in the lobby.

Good
Traveller Type: family with young children
  : It was somewhere to lay our heads down and relax. The lady up front was very nice.
  : My kids looked forward to the indoor pool, which was freezing. They got in and stayed for about 5 mins before they got out. There was no warm hot tub.

Very Good
Traveller Type: family with young children
  : The indoor pool
  : My daughter had ants in her room..

Poor
Traveller Type: young couple
  : Staff was friendly and helpful
  : The bed was very uncomfortable, left one night early because our backs were so sore. The whirlpool was broken, and there were bugs in the pool. The front hall way smelled of Marijuana.Even though it advertised free breakfast, there was bread and barely any cereal

Poor
Traveller Type: family with young children
  : The man at the front desk was very nice
  : The pool was dirty the hot tub broken I don't think they have updated anything in ten years the owner came to my room and yelled at me for having visitors during daytime hours overall I would not recommend

Very Poor
Traveller Type: family with young children
  : Not much of anything.
  : The pool was ice cold, couldn't really swim in it. There was no hot tub even though they say they have one. They refuse to give us our damage deposit back just because we had more than 5 people. Literally no damage done to the room but still can't get our "damage" deposit back. And they never told us anything about not having more than 5 people in the room... we have a family of 7. The room was also not as pictured. The air conditioner leaked the entire time we stayed. They didn't want to give you clean towels unless you turned in dirty ones. Housekeeping didn't even come for 3 days. All together it was a piece of crap hotel and we will never stay there again.

Poor
Traveller Type: family with young children