Perla Sun Park Hotel

Very Good
Traveller Type: Traveling as Couple
  : The room was wonderful.
  : Breakfast menu was sparse and so was the dinner buffet.

Very Good
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Traveling as Couple
  : Only the location.
  : Terribly old hotel and unmaintained hotel. Musty smelling rooms. No room cleaning only towels change (at least that..). Rooftop bar not working. Restaurant food is identical if not absolutely the same every day. And the worst part of the whole stay - NO WAY TO SLEEP BETWEEN 9PM and 5-6AM!!! The nearby party restaurant/bar music is extra load during the mentioned period of time (9PM-6AM) and you can only wish to get properly rest.

Wonderful
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Family with Young Children

Very Poor
Traveller Type: Family with Young Children
  : Perfect location and beautiful view!
  : Low level of maintenance,miss communication between management staff and customers,dirty rooms and facilities(restaurant,cutlery,broken plates etc..)Broken water pipes in the bathroom(causing flooding 4am in the morning!Not good experience at all!

Pleasant
Traveller Type: Family with Young Children
  : Ive been staying at this property for 5 years and I love it, thats why Im giving it a 6, if it was any other 4 star hotel which Im staying for the first time Id give it a 1. The quality of food and beverage and the service was for a 3 star resort at best. Ive had a very good experience for my previous vacations, unfortunately the quality has been dropped drastically. I really hope its a one time deal because of COVID and things will get better. The location of the resort is perfect and the raft service to the beach with Ivan is always amazing. But that was pretty much it.
  : - the room was not detailed and cleaned properly upon our arrival. The light fixture on the balcony was hanging on the electrical wire. The paint on the railing is falling apart, there was a lot of spider nets all over the balcony. - housekeeping used to come every 2 days, this year they would just clean the trash and restock toilet paper. Clean sheet and towels you would get every 3 days if you are lucky. - the umbrellas at the pool were very outdated - some ripped off and some broken. - the quality of the food was very low - lots of the dishes were just a bag of frozen food that was broiled or fried. Ive seen dishes from lunch served during dinner in a different form. The variety was just not there.- the all inclusive liqueur is the lowest possible quality that can be purchased, which is typical for 2 and 3 star resorts. - public restrooms were very often out of soap which is unacceptable during the current COVID situation. I do hope things will get better, because I love vacationing at this property.

Very Good
Traveller Type: Family with Young Children

Very Good
Traveller Type: Family with Young Children

Disappointing
Traveller Type: Family with Young Children
  : The staff was polite, especially the man, who was driving the boat through the river. The room was really big, and as a space suit us perfect. The view of the balcony was wonderful.
  : I was truly disappointed from the hotel. It was dirty. The cleaning staff even didn't make effort to fold the blankets. They were just smashed and thrown in the wardrobes. The breakfast was almost awful. There were just two or three things, which you could eat. Last day we even missed the breakfast. The bed was horrible. It was the worst bed in which, I've ever slept. I was waking almost every day with headache. We book it recommended by friends, but for sure we won't come back and recommend it to other people.