De Stefano Palace Luxury Hotel

Good
Traveller Type: Family with Young Children

Good
Traveller Type: Traveling as Couple
  : The lack of a proper window in the room should have been clarified better upon reservation. Temperature control did not work (no air conditioner).

Good
Traveller Type: Business Traveler
  : The hotel is located close to the centre and it was the second time I stayed here and perhaps the last time
  : This time I felt unpleasant during checkout and surely will not come back here again. After checkout, while I was sitting and waiting for my colleagues to pick me up in the area where I always sat during my previous stay to have my coffee and cigarettes, one of the staff walked up to me and asked me rudely to move to another location, saying smoking was not permitted where I was sitting. I was in the middle of a business chat with my company in the UK. In response, I said that this was my second time here and this was the location I had been advised to smoke in. During the last three days I had been here, no one mentioned that this wasn't a smoking area.She was quite rude and it made me very disappointed. Even though I had to wait another 15 minutes for my colleagues to pick me up, I left the hotel and waited on the road.

Very Good
Traveller Type: Solo Traveler
  : Breakfast
  : The location is ok if you are fit and healthy as it is a challenging walk to the old town and from the public transport

Very Good
Traveller Type: Business Traveler

Very Good
Traveller Type: Family with Young Children
  : Modern, clean, and amazing smelling hotel. Staff is very friendly and helpful. Bed was very comfortable. Spa and indoor pool available at extra cost, not free as advertised on booking. Nearby parking is also available on the streets.Overall I would recommend this hotel and would stay again if visiting.
  : The room and standing shower were small. Sauna was not functioning in the spa. However, the manager was able to provide the spa facilities free of charge due to this, which was very nice of them.