Howard Johnson by Wyndham Reno

Very Poor
Traveller Type: Family with Young Children
  : Absolutely nothing
  : Front desk was insulted when expected to simply do her job. Told us to wait for the next guy. He was even worse, absolutely screaming at my wife because we dare expect to be moved when toilet flooded our room. My son was scheduled for surgery but they refused clean towels and demanded we use the ones with toilet water. Complete disregard for a child who is already scared and overwhelmed, subjected my wife and my son to additional unnessassary stress. 18 vacat room. EIGHTEEN. WHY WOULD ANYONE FORCE US TO STAY IN THE 1 ROOM WITHOUT A TOILET. No one offered an explanation. Just a pathetic "apology" and a partial refund. What is wrong with every employee there? You are sick.

Poor
Traveller Type: Business Traveler

Very Good
Traveller Type: Traveling as Couple

Very Poor
Traveller Type:
  : Nothing really. When you find a hidden recording in device in the bathroom pointed at the toilet it it kind of turns you off from the property. And the staff Did an awful job dealing with the aftermath
  : Again hidden recording devices in my bathroom, not ok. I didn't like how the staff failed to acknowledge that there was even a problem. They refuse to refund me and still haven't given my deposit back.

Good
Traveller Type: Traveling as Couple
  : Great location.
  : Advertised breakfast was a muffin and coffee. Room was shabby. Whole facility looked tired.

Fair
Traveller Type: Business Traveler
  : one lamp not working and bed in bad shape (mattress) cheap foam lopsided

Poor
Traveller Type: Solo Traveler

Poor
Traveller Type: Traveling as Couple
  : Not the hotel I was expecting at all. Howard Wyndham usually has decent nice hotels. This place was like the bronks. I was afraid I would get mugged walking in the parking lot.
  : How trashy the appearance was.