Le Tartarughe Boutique Apartment

Very Poor
Traveller Type: Family with Young Children
  : Location was good
  : We left after 2 nights because the heating did not work and the hole appartement especially the bathroom is full of mold. The bathroom smells so badly that we could hardly breathe. It is not healthy especially for an older woman and a child. The appartement should not be rented in this condition! The owner did not answer via WhatsApp or booking.com.No help or refund of the city tax or the rent from him.

Very Good
Traveller Type:

Disappointing
Traveller Type: Family with Young Children
  : location and beds. thats all.
  : not clean. smell was awful, only one small window for all apartment.

Good
Traveller Type: Family with Young Children
  : excellent location, clean, lovely building, safe and hosts were lovely and helpful.
  : needed updating a little, facilities such as bathroom and bed linen a little lacking and tired.

Very Poor
Traveller Type: Family with Young Children
  : The location is good. Thats about all I can say that is positive.
  : Where do I start? The bathroom was dirty with no attempt to clean the black mould. The shower curtain was disgusting. The shower head bracket was loose and useless. The toilet seat was not fixed properly to the toilet. There is only 1 small window in the 5 room apartment. Consequently one has to rely on lights and lamps in order to see. The main light switch at the front door turned on 1 solitary light high up on a bookshelf. There was 1 bed lamp in the main bedroom. But even if there was another lamp one could not find a working power point in order to plug it in. Multiple power points in the apartment did not work. We booked for 3 adults. Only 2 towels were provided. I reported these problems to the host Matteo. There was no apology. Just a message we fixed something and we finish the other thing tomorrow.Only late in the first day of our 3 day stay did we realize that there was no linen on either single bed in the second bedroom!When I contacted the host again there was never any response. On day 2 some linen was delivered while we were out. It was just left on the table. The beds were not made up!A new shower curtain was delivered. But it also was left in its packaging on the table. we had to remove the filthy one and install the new one. Two small lamps were delivered. But no light bulbs. So we could not use them. But with so many non-functioning power points the lamps could not be plugged in anyway. We could not get a response from Matteo the host in spite of the claim on the website that they would love to help guests in every way!Finally at then end of day 2 there was a response via Booking.com claiming that we had not followed their policies and we owed them 144 euros. The most disappointing aspect of this saga is that the hosts did not seem to care about providing a clean and functional apartment. As long as no one complained they were content to keep taking the money!!My advice: dont book this apartment until they pick up their game.

Very Good
Traveller Type: Family with Young Children
  : Location was Superb for Centre of Room and Apartment was spacious.

Pleasant
Traveller Type: Family with Young Children
  : location is great! and its nice to have an option to leave own things, even after the check out. there were issues upon our arrival, but personnel reacted quickly. value for money is outstanding- everything is very close.
  : the floors are very cold, as well as the whole apartment.you can use air-con, but if someone sleeps on the couch - the hot air just blows into your head. Bathroom is quite old, there was never enough of warm water to take a proper shower (even for one person)

Good
Traveller Type: Family with Young Children
  : Property is in a historic district. There is so much history behind it. I liked the charm it had and was very spacious for my family of 5 that stayed there. Location was perfect. Located in the Jewish Ghetto, lots of great eateries and away from tourists spots. Walking was easy 15-20 min to all the main spots. Transportation was also easy to get. Mini markets close by for small essentials.
  : The bathroom tub needs a deep cleaning and the first person to shower gets the warm water.

Wonderful
Traveller Type: Family with Young Children
  : Comfortable in a very nice location
  : Couldnt login the WI-FI to laptop. Only QR code on phones.

Very Poor
Traveller Type: Family with Young Children
  : Decent location
  : -Host has terrible communication -Tv didnt work-There was mold all in shower-Ac was right over the bed, terrible spot for it -Boiler didnt produce hot water enough hot water for 1 shower -Ac controller screen didnt work -Outlets in room next to kitchen didnt work-Restroom reeked of moisture and mold -Shower faucet holder was broken Toilet seat was broken-toilet was wobbly not properly securedBooking should seriously take this booking off their site.