Comfort Inn Ruther Glen near Kings Dominion

Fair
Traveller Type: family with young children
  : The location was very good as we wanted somewhere close to King's Dominion. Overall I wouldn't refuse to stay here again but there is a lot of room for improvement and it would need to be at a bargain price. No complaints regarding the cleanliness (some stains noted however) but there is a lot in disrepair. The room was also very spacious.
  : Breakfast was bad as they ran out of fresh fruit and eggs by the time we went and there was 45 minutes left of breakfast. There was also only one waffle maker and without any other warm breakfast options the wait was very long! There was no creamer and had run out of plates and napkins so people were putting waffles in bowls. Also when we checked in there was no one at the desk and no bell to ring for service either. They also limit the elevator to 4 people at a time which is awkward as a family of 5. Our 4 year old was on the sofa sleeper and he's probably the only person in our group who could have slept on it and not woke up hurting.from it. The television only had 1 channel (ESPN) available. Also, I didn't notice if the suite was listed as shower only in the description but that was definitely unexpected as we are used to a tub/shower combo in hotels.

Wonderful
Traveller Type: family with young children

Very Poor
Traveller Type: young couple
  : The property never answered the response to extend my reservation. After not answering the phone for 3 days. The hotel was very incompetent, rude, nasty, don’t ever ever ever ever stay here
  : The customer service is horrible!

Very Poor
Traveller Type: family with young children
  : Room was big
  : There was no mattress on the pull out sofa, and they didn't have cover

Wonderful
Traveller Type: review category business travellers

Wonderful
Traveller Type: review category business travellers

Very Poor
Traveller Type: family with young children
  : Breakfast selection was fair, and the hotel was conveniently close to the interstate.
  : The rug in our room was very damp, I l believe the mini fridge might have been leaking but when I told someone at the front desk they smiled at me and basically told me I was wrong? It was very strange. The rug also had some weird stains. Also, there were no washcloths, just some very threadbare hand towels and body towels- and I mean threadbare- there were actual holes in them. We saw a few creepy crawly bugs in our room- probably due the dampness of the floor. There weren’t standard pillows in the bed but instead these lumpy square ones… all of it was miserable and strange. The elevator also smelled like cat pee which was highly unpleasant. All in all I left feeling grossed out and will neither return nor reccomend.

Good
Traveller Type: solo traveller
  : Price
  : There is any relevant comments

Very Good
Traveller Type: family with young children
  : Staff
  : Foldout couch mattress pretty bad

Very Poor
Traveller Type: family with young children
  : Nothing
  : Everything. The beds are tiny. They don’t have queen beds and the mattress are old and dingy and look like they are from the 1980s. The rooms is dirty. There’s a bandaid stuck on the wall. The lights between the beds don’t work at all. The pool is out of service. There was also dirty towels in our bathroom under the sink and they were yellow stained. I feel like I got ripped off. The pictures and advertisement is nothing like the actual place.