Hampton Inn & Suites San Bernardino

Wonderful
Traveller Type: solo traveller
  : Location was great and easy to access from the freeway. The room was great and more than comfortable/met the needs that were expressed to the staff. Breakfast offered in the morning was also great, full breakfast- not just a cheap continental breakfast. Staff was helpful and acommodating to the needs of my elderly father, which I appreciate.
  : Reservation was made on Booking.com in advance and I received email confirmation from both Booking and the hotel. However, when I checked in, they could not find the reservation because of a system glitch. The front desk clerk had to re-do the reservation and then at that point, no longer had first floor rooms available. Check in took longer than it should have but she was able to offer him a handicap mini suite, closest to the parking lot exit to make it easier for my dad. the room was very nice and exactly what he needed.

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: young couple

Wonderful
Traveller Type: family with young children
  : The bed was very comfortable
  : The hallway smelled really badThey didn't have enough food for breakfast

Pleasant
Traveller Type: with friends

Very Good
Traveller Type: family with young children

Very Good
Traveller Type: solo traveller
  : The breakfast was not noteworthy

Good
Traveller Type: review category business travellers
  : Was clean and a great location
  : The shower head could be changed since it didn't move, the curtains did not close all the way and the app needs to be fixed because contactless entry didn't work digital key wasn't working

Good
Traveller Type: family with young children

Pleasant
Traveller Type: family with young children
  : Breakfast with limited options but was good
  : Room carpet and bathroom was dirty