Apartamento Alfonso XIIcentroparkingW-IFI

Poor
Traveller Type:
  : In a good location a lot of places can be reached by walking quickly.
  : The most unfriendly hosts I encoundeted on booking by far. They requested a copy of our ID in advance. I answered them that I do not want to send this info via internet due to security reasons but we're more than happy to show them our ID once we arrive. They answered: 'OK'. Still, one day before our arrival - so really we felt cornered - they insisted that I sent them the copy of our ID. Not a fair move. The comminucation before our arrival was frustrating. Asking questions that we answered before, answering a question twice. We recieved contacts to 4 people, they not communicating with each other - probably that was the reason behind that. Though cleaning the apartment was included in the price, they 'threatened' us with an extra 75 EUR cleaning charge if we don't take out the trash / do not leave behind clean and dry(!) dishes / do not throw the used towels into the shower cabin. Nonsense. Last but not least we found dust on some places and dirty dishes as well. Just check the photos.

Wonderful
Traveller Type: Family with Young Children
  : Kind staff