Apartamentos Suites Santa Cruz

Poor
Traveller Type: Traveling as Couple

Disappointing
Traveller Type: Traveling as Couple
  : we had a reservation for the hotel. when we arrived we were told that there is a problem with the room and that they upgraded us for the suite.the truth was that they moved us to a separated apartment from the hotel. it was old and dark room. we had to go up the stairs with the suitcase and there were a lot of problems in the room. the air conditioner was broken, we couldn't control the remote and it was freezing at night. the towel's holder in the shower got broke and fell on my feet and it was heavy! and there is no door to the shower and the water comes out.and the breakfast was a joke. it was a close bags of food like in the airplane. we paid 120 euro! and we were said we got an upgrade, but actually we got separated from the hotel. it was not a good experience for usand we were on our honeymoon. too bad! the guy who tried to help us- Alejandro was very nice, it wasn't his folt. just the manager of the hotel. the location is good.
  : we had a reservation foe the hotel. when we arrived we were told that there is a problem with the room and that they upgraded us for the suite.the truth was that they moved us to a separated apartment from the hotel. it was old and dark room. we had to go up the stairs with the suitcase and there were a lot of problems in the room. the air conditioner was broken, we couldn't control the remote and it was freezing at night. the towel's holder in the shower got broke and fell on my feet and it was heavy! and there is no door to the shower and the water comes out.and the breakfast was a joke. it was a close bags of food like in the airplane. we paid 120 euro! and we were said we got an upgrade, but actually we got separated from the hotel. it was not a good experience for usand we were on our honeymoon. too bad!

Very Good
Traveller Type: Family with Young Children
  : The apartment was very nice. We were offered breakfast in the room and we enjoyed the pampering. Location is extremely good in a typical road in the heart of Seville. We walked everywhere and were not too close to the center, such that noise levels were no big deal.
  : I didn't like that the room was to be cleaned at an added cost. At least the bins could emptied and the toilet cleaned.

Wonderful
Traveller Type: Solo Traveler

Pleasant
Traveller Type: Family with Young Children
  : it took quite a while to get our keys and then they did not work very well. You get in through the first door and then the second door (into lobby) would not open. Had to try several times every time we went back to the apartments. The door to the actual apartment worked well. More instructions on how to use the key card with the two front doors.
  : The apartment was very noisy next to the front door and we also could hear the people up stairs all through the night and the next morning. The room was also overly heated on arrival (in winter) and there was no AC to cool it down except a ceiling fan. The room is even a bit too warm at night time for my liking. Staff said that the AC is switched off in winter to keep the room warm enough at night. Still not pleasant during the day. The room is also smaller than it looks on the wide angle photos.

Very Good
Traveller Type: Traveling as Couple
  : Clean, comfortable and very central location.
  : Typical central city passageway with courtyard.