Super 8 by Wyndham Shelbyville

Very Poor
Traveller Type: family with young children
  : Nothing
  : Everything? It’s absolutely disgusting and should be shut down.

Fair
Traveller Type: solo traveller
  : Beds were comfy
  : Dirty!!! Breakfast area kept light off, did not want people in there. Wasn’t any choices to eat anything. Top of coffee pot had inch of dust which solidifies that you don’t want to eat breakfast here.

Pleasant
Traveller Type: solo traveller
  : The price was good. And the check in desk was helpful.
  : The room smells like cigarette smoke. The bedding also smells like cigarette smoke, and the bed was not great to sleep on. And there was no coffee

Poor
Traveller Type: review category business travellers
  : The breakfast was okay but they could of had better hours for the kitchen. It ended at 9am, I was working nights and I couldnt always make it to get a cup of coffee.
  : The rooms are very old and quite unclean. The walls had spills on them like someone threw a cup of coffee. The comforters had burns on them and the toilet in the bathroom was like a toilet you would find in a kindergarten classroom. Meaning it was very low. The shower never had hot water and the bathtub leaned to one side.

Pleasant
Traveller Type: solo traveller

Disappointing
Traveller Type: family with young children
  : Beds were comfortable to sleep in.
  : The employee working the day of check in was short and somewhat rude in the phone. Did not say it was Super 8 when answering the phone, 3 times, just said can I help you or hello and seemed annoyed when I asked if it was the Super 8. Also hung up on me 3 times, not saying bye or even letting me finish my question 1 time. Called and left me a voicemail that they did not have my card in file and if they couldn’t get it they would have to cancel my reservation, I have always had to enter a card number to reserve a room on Booking.com app and never had a hotel or staff tell me that. Called me back asking when we would be there because we had not checked in by 730pm and barely let me finish explaining we were coming after finishing a softball game. When my husband and daughter checked in he was rude to my husband. When they got I. The room the head board fell off my daughter bed and almost hit her, my husband called the front desk and they came and instead of fixing it they just laid it to the side of the bed and said they would get it tomorrow. Thank God it didn’t happen while she was sleeping!!! Bathroom was tiny!!! There was no breakfast available.

Pleasant
Traveller Type: young couple

Poor
Traveller Type: family with young children
  : I did not request a quiet room. I requested a first floor room for a handicapped person. The faucet was broken, there were holes in the walls, no hot water.
  : Everything

Poor
Traveller Type: Traveling as Couple
  : Hotel smelled awful, room was run down. Shower was stained and looked dirty.

Very Good
Traveller Type: young couple