Aspenwood a Destination by Hyatt Residence

Very Poor
Traveller Type: Business Traveler
  : False advertising and total misrepresentation of the actual room I would be getting. I don't think it's right for you to sell a room using pictures of a room with completely different and modern accommodations and finishes.

Fair
Traveller Type: Family with Young Children
  : The location is excellent, short walk to the slopes. The Aspenwood Condos are spacious and we really love the gas fireplace. The rooms are well equipped with just about everything you need. The Snowmass Village is just a short walk down the hill. I highly recommend Gene Taylor for ski rentals! The skiing is amazing with well groomed slopes from beginner to expert. The complex has two hot tubs (I really needed this after a long day of skiing), a sauna, and work out facility.
  : I know staying between Christmas and New Years is expensive, but you have just about priced yourself out of what I am willing to pay. I was greeted tepidly, to say the least, by the Hyatt front desk staff. I was promised a deluxe two bedroom two bath condo in Aspenwood which we were given. It was a great location and we have stayed at the Aspenwood many times in the past. For the cost of the Condo, I expected more. The ice maker was broken in the 1980s refrigerator. The recliner chair was broken. Both hot tubs were not working properly at different times during our stay.The cost to park was jacked up above what Booking.com quoted. I asked for a top floor condo, which was not used all week probably because of the costly nature of the rental, but was refused. We love this place, but you can do better.

Wonderful
Traveller Type: Family with Young Children
  : Convenience to many activities and the bus system was so helpful!
  : Liked it all

Wonderful
Traveller Type: Traveling as Couple