The Regency Hotel

Disappointing
Traveller Type: review category business travellers
  : The hotel is in a good location and the outside of the building is well-presented. Breakfast options were good.
  : The room and interior of the building is shabby and in need of a programme of renovation. Paint in common areas was chipped or missing, and the room had cracked tiles, carpet lifting, and big areas of mould on the ceiling in the bathroom.

Disappointing
Traveller Type: family with young children

Poor
Traveller Type: review category business travellers
  : The room was ok. Nothing special.
  : The noise from the bas was loud, TV didn't work, there was no air con or fans and it was so uncomfortably hot I couldn't really sleep well.

Good
Traveller Type: review category business travellers
  : I enjoyed the food and it was a nice big room
  : The mattress was past it’s sell by date. The leisure facilities were closed

Fair
Traveller Type: young couple

Poor
Traveller Type: review category business travellers
  : The meal I had in the bar was excellent. Shame that they didn’t seem to have half the drinks listed in the menu.
  : £10 parking charge should be mentioned before booking. Room was the level of quality I’d expect in a hostel, or maybe a prison.

Poor
Traveller Type: young couple
  : Young man on the front desk was very welcoming
  : Plug sockets near your bed wifi that works a bath that wasn't chipped plug holes that wasn't rust bath and sink that actually held water

Pleasant
Traveller Type: review category business travellers
  : Good location, staff were friendly and very helpful. Parking was included by booking through booking.com so that was an advantage as otherwise its £10 for overnight parking.
  : Not enough towels in the room (just one big and one small plus the floor towel and we were a party of two ladies). So after undressing I then had to re-dress to go to reception to ask for more towels so we could both shower. Young man on reception resolved this immediately, so thank you.There was a cobweb/dust handing from the ceiling. View from the window was a big pile of rubbish/tip in what looked like the back car park of the hotel and a car wash. It was very warm so we had to have the window open and labourers were parking/chatting outside our window from 6am so we were woken much earlier than we wanted. Mattresses weren't the best, quite squeaky and I fear probably old and well used.