GrandStay Hotel & Suites - Stillwater

Fair
Traveller Type: review category business travellers
  : I liked the location of the hotel, it was in the same town as the project that was working on. I have stayed here before and Ilike the fact that the owner seems to have pride in his business by making improvements.
  : This hotel advertises that it has breakfast, which is technically true.....but the hot breakfast thursday morning consisted of scrambled eggs, friday and saturday morning was scrambled eggs, cold biscuits and hot gravy, and sausage links. There was syrup available, but no waffle maker observed. There was also bread, muffins, and hard boiled eggs. I asked for my room to be cleaned and new towels on the second morning of my three day stay, but my words fell upon deaf ears. A better variety at breakfast and room service would have changed my opinion of this hotel for the better.

Disappointing
Traveller Type: family with young children
  : Size of room but when I booked ot was supposed to be a 2 double sofa bed and king size bed.
  : I think this is a booking.com issue and I'm trying to find how to contact customer service as hotel clerk could not do anything about the room. I booked a king with 2 double sofas. When checked in, hotel staff told me they do not have a room like that.Shower curtain not full length of walk in shower so floor got wet every time someone took a shower. The breakfasts were minimal, looked disgusting, and unappetizing. Water damage on ceiling. Toilet flushing in an upstairs area/room every 2 hours so we could hear rushing water sound all through the night in the area of the sofa bed that was being used. Coffee not filled regularly in lobby. Housekeeper entered room without knocking while we were finishing getting ready and packing up yet. Dirty washcloth left in bathroom that was overlooked from previous guests that housekeeping forgot to pick up. Carpets in room need a shampoo.

Pleasant
Traveller Type: group
  : No water pressure in the bathroom sink

Pleasant
Traveller Type: young couple
  : Bed was slightly uncomfortable and breakfast was minimal.

Fair
Traveller Type: with friends

Poor
Traveller Type: family with young children
  : I booked a room with 3 beds. Room had 2.

Good
Traveller Type: young couple
  : Clean, nice place. Liked the pool and hot tub. The price was fair.
  : The breakfast was not much of anything and not appealing whatsoever. The bed and pillows weren't comfortable.

Poor
Traveller Type: young couple
  : The visit or stay was preop so no breakfast was involved.
  : There was no plug in the bathtub so your only option was to shower and I prefer to take baths. The Hot tub near the pool did not work and the employees were aware of this problem. I’m guessing it was the ownership that chose not to repair it.

Good
Traveller Type: family with young children
  : Pool and hot tub were awesome
  : Could add more to your breakfast it was very basic

Fair
Traveller Type: family with young children
  : Pull out bed was very uncomfortable. Had to sleep using it in the form of a couch. Fortunately there was only 3 of us staying in that room.Breakfast was terrible. Biscuits were mushy and the eggs were like a microwave type packaged crap.