Swamp Rabbit Inn Travelers Rest

Poor
Traveller Type: Traveling as Couple
  : the property has plenty of parking
  : the cottage was small, run down, the alleged kitchen was a microwave with 1 spatula and some plastic utensils.

Poor
Traveller Type: Traveling as Couple
  : It was secluded
  : There was no breakfast available, NO Contact with manager except through text, and not all text were returned. No wi-fi, hair in bathtub(see Pic), not mine or my wifes, towel was soiled. Limited to 1 cup of coffee each for the entire stay. Was not charged the price quoted by Booking.com

Very Good
Traveller Type: Traveling as Couple
  : I liked the kitchen and self serve breakfast
  : The bed and pillows were uncomfortable.

Good
Traveller Type: Traveling as Couple
  : Excellent location and walking to downtown Travelers Rest. Quite and comfortable. Breakfast stuff in kitchen to make your own breakfast.
  : The grounds really need attention. Should note that the facility is NOT handicap friendly. Confusing information to enter the house. No one on site to welcome you or give you information on the facilities available. Couldn't do laundry, even though the site offered it because the closet that housed the washer and dryer was piled high with cleaning supplies.

Good
Traveller Type: Traveling as Couple

Pleasant
Traveller Type: Traveling as Couple
  : B fast, a zero
  : B fast An innkeeper

Fair
Traveller Type: Solo Traveler
  : Close to my event
  : Hard to find

Disappointing
Traveller Type: Family with Young Children
  : The location was convenient to other area attractions.
  : There was no breakfast provided, even though we made this reservation based on their website indicating they would serve breakfast. We didn't receive an email from them stating which room we were assigned until the day of our reservation. Embedded about 9 or 10 paragraphs down in the "fine print" was a single sentence about our room not being in the main house and therefore not having breakfast included. I tried to cancel the reservation as soon as I read the email, but the manager/rep said I could only cancel two weeks in advance. I explained that they had just sent us the email with all the pertinent details that morning, but she was not at all concerned. The use of a sleeper sofa was provided for our family of three. It appeared to be 30 to 40 years old and was very uncomfortable, with the springs practically digging into our daughter's back.

Poor
Traveller Type: Solo Traveler
  : I have attempted to contact, per the website and emails direction to text, email, and message, the folks at Swamp Rabbit Inn to let them know of a bug problem. 6 days later, I have not been contacted. I sent 5 pictures of bugs crawling on the walls and noticeable spider webs on the ceiling in the Azalea room. Good thing I didnt see these before going to sleep. The location is very convenient to restaurants in TR. I also was charged $30 more than I agreed to when booking thru booking.com. 2 days before my visit, I contacted the number for SRI and was told it was probably a cleaning fee and that she would look into and call me back when she got back to the office. I never received a call back. I regret giving this type of review since I really wanted to like my stay. If someone would be responsive when customers, who care about small businesses, try (3 different times and ways) to let you know of an issue you need to respond and react.

Good
Traveller Type: Traveling as Couple
  : Breakfast and coffee was good
  : TV and bed