Red Roof Inn St Louis - Troy IL

Very Good
Traveller Type: family with young children
  : Clean place, friendly and helpful staff. Decent breakfast (for the price).
  : Mattresses and beds could be more comfortable. Elevator took too long sometimes, and the stairs were at the other end of the corridor

Very Good
Traveller Type: solo traveller
  : Comfy bed and very clean place
  : No breakfast This must be a new trend in hotels, stating that breakfast is included to get you to book, they only had, juice, coffee (no cream), bagels (no cream cheese) & cereal (1 kind)

Very Good
Traveller Type: young couple

Very Good
Traveller Type: young couple
  : Always very good
  : Nothing

Fair
Traveller Type: family with young children
  : The rate was good, and the staff were courteous and friendly.
  : Bedding was dirty/soiled. Bugs in the bathroom area. Pool water was murky green, so we didn't let the kids swim.

Very Good
Traveller Type: solo traveller
  : Stay was pleasant. I rested very well that I was needed on my way. Food in the evening was close, and breakfast was good in the morning.
  : N/A

Poor
Traveller Type: young couple
  : We liked the location
  : Are room smelled like mildew. The floors in our room were sticky

Good
Traveller Type: young couple

Very Good
Traveller Type: young couple

Good
Traveller Type: young couple
  : The staff was incredibly kind from the moment we walked in until we left. Gabrielle was the housekeeper for us, and he did a great job tending to our room and asked if we had any needs. When we asked for more cups and trash bags he returned right away with both. We were in and out a lot due to our schedule, and we were greeted every time with a "hello" or "enjoy your day" type of comments from the front desk. We did spend a little time in the pool. The temp was nice, the area was clean but they do need a couple of tables in there and more chairs. There was no place to put our towels, room key, phones, only the floor if we sat in the chair,etc.Our toilet wasn't flushing right, so the manager came to our room and "roto rootered" it. It still didn't flush right, but he tried. Room 228 still needs a new flusher installed. The toilet would flush itself 4-5 times per one push on the handle. It became comical to us. Eventually, it would stop. The towels seemed fluffy and new, that is important to me.
  : The breakfast was not what I expected. It was sparse, it seem there wasn't enough food put out for everyone staying there. A few muffins, a few slices of bread to make toast, coffee was running very low, no liquid creamer for coffee, only powdered or a gallon of whole milk in the fridge meant for cereal, the only fruit was green bananas, NO hard boiled eggs, no real protein. There is a lot of room for improvement in the breakfast food choices.The ice machine didn't give much ice at all. It was a bit slushy. It seemed the machine wasn't working properly.Also, we had a room with a King bed, 2 people and the bed had 3 pillows, hmmmm, it was odd. I recommend 4 pillows on a King bed, it looks better as well since it will cover the entire bed from side to side instead of looking half empty.